Care Coordinator

BruntWork; Colombia; Remote; COP 26,880,000 - 28,542,000; Full time

Benefits offered by this job

Health Insurance Coverage

Remote work

Immediate hiring

Permanent work from home

Job summary

BruntWork is seeking a Spanish bilingual Care Coordinator to support patient scheduling, follow-ups, and care coordination. You will communicate with patients in Spanish and English, manage appointments, and maintain accurate records while coordinating with healthcare providers and ensuring HIPAA compliance.

This remote, full-time position offers standard daytime hours (EST) and requires strong organizational and communication skills to deliver timely, confidential patient support.

Qualifications

• Fluent in both Spanish and English.
• Experience in care coordination or healthcare administration.
• Strong phone communication and patient service skills.
• Good organizational skills and attention to detail.
• Ability to manage multiple tasks efficiently.
• Comfortable using computers, email, scheduling platforms.
• Familiarity with HIPAA is an advantage.
• Empathetic, professional, reliable, and patient-focused.
• Ability to work independently in a remote environment.
• Permanent remote work offered.

Responsibilities

• Schedule and confirm patient appointments through phone calls, emails, and scheduling platforms.
• Make follow-up calls to check on patients and remind them of upcoming appointments.
• Assist patients with appointment changes and rescheduling.
• Maintain accurate records of patient interactions and appointment updates.
• Coordinate with healthcare providers and departments to support patient care.
• Respond to patient questions professionally and empathetically in English and Spanish.
• Monitor calls, emails, and chat messages to ensure timely responses.
• Protect confidential patient information and follow HIPAA requirements.
• Assist with other administrative and care coordination tasks as needed.

Skills

Bilingual Spanish/English

Care coordination

Patient scheduling

Healthcare administration

HIPAA compliance

Customer service

Tools

Scheduling platforms

Job description

Our Client is looking for a Spanish Bilingual Care Coordinator will support patient scheduling, follow-ups, and care coordination to ensure patients receive timely and organized assistance. This role involves communicating with patients in both Spanish and English, managing appointments, maintaining accurate patient records, and coordinating with healthcare providers while ensuring HIPAA compliance and patient confidentiality.

Salary range: $2,408,560 COP to $2,557,500 COP

Schedule: Remote, Full Time | Monday to Friday, 9:00 AM to 6:00 PM EST, with a 1-hour unpaid break

Responsibilities

• Schedule and confirm patient appointments through phone calls, emails, and scheduling platforms.
• Make follow-up calls to check on patients and remind them of upcoming appointments.
• Assist patients with appointment changes and rescheduling.
• Maintain accurate records of patient interactions and appointment updates.
• Coordinate with healthcare providers and departments to support patient care.
• Respond to patient questions professionally and empathetically in English and Spanish.
• Monitor calls, emails, and chat messages to ensure timely responses.
• Protect confidential patient information and follow HIPAA requirements.
• Assist with other administrative and care coordination tasks as needed.

Requirements

• Fluent in both Spanish and English, with strong verbal and written communication skills.
• Previous experience in care coordination, healthcare administration, patient scheduling, or a similar role is preferred.
• Strong phone communication and patient service skills.
• Good organizational skills and attention to detail.
• Ability to manage appointments, follow-ups, and multiple tasks efficiently.
• Comfortable using computers, email, scheduling platforms, and basic administrative tools.
• Ability to handle sensitive patient information confidentially.
• Familiarity with HIPAA requirements or healthcare privacy practices is an advantage.
• Empathetic, professional, reliable, and patient-focused.
• Ability to work independently in a remote environment.
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage