GTM Operations Analyst: Pipeline & SLA Insights

Kaseya Limited; Medellín; Presencial; COP 60.000.000 - 100.000.000; Jornada completa

Descripción de la vacante

Kaseya Limited is seeking a Senior Analyst, GTM Execution Monitoring to join our GTM Operations team in Medellín. You will own pipeline health, SLA adherence, adoption metrics, and operational reporting to surface actionable insights for revenue leadership.

You will partner with GTM Strategy, Sales Leadership, Enablement, and BIS/Systems to define what to measure, build dashboards, and ensure timely, reliable data.

Formación

• 3–5 years of experience in GTM Operations, Revenue Operations, Sales Operations, or closely related analytical role within a B2B SaaS environment.
• Strong hands-on experience with Salesforce, including knowledge of data structures, pipeline reporting, operational workflows, and reporting logic.
• Demonstrated ability to analyze operational datasets and synthesize findings into actionable insights for senior GTM and Sales leadership.
• Experience defining reporting requirements and partnering cross-functionally with GTM Strategy, Reporting, and BIS/Systems teams to operationalize business needs.
• Experience monitoring and reporting on SLA performance, process adherence, workflow compliance, and adoption metrics.
• Strong analytical and problem-solving skills with the ability to identify patterns, surface risks, and recommend corrective actions.
• Advanced proficiency in Microsoft Excel and data analysis techniques with strong attention to detail and data quality standards.
• Ability to manage multiple priorities while maintaining high standards of execution in a fast-paced environment.
• Clear and concise communication skills with the ability to present operational findings and recommendations to senior leadership audiences.

Responsabilidades

• Own the monitoring of pipeline health metrics across segments and teams.
• Track SLA adherence, activation of required activities, and stage aging.
• Define reporting requirements and partner with GTM Strategy and BIS/Systems to build dashboards.
• Analyze data to identify anomalies, trends, and gaps with actionable recommendations.
• Partner with GTM Strategy and Sales Leadership to ensure data reliability and consistent interpretation.

Conocimientos

GTM Operations

Sales Operations

Salesforce

Excel

Data analysis

Power BI

Communication

Cross-functional

Herramientas

Salesforce

Power BI

Descripción del empleo

Kaseya Limited is seeking a Senior Analyst, GTM Execution Monitoring to join our GTM Operations team in Medellín. You will own pipeline health, SLA adherence, adoption metrics, and operational reporting to surface actionable insights for revenue leadership.

You will partner with GTM Strategy, Sales Leadership, Enablement, and BIS/Systems to define what to measure, build dashboards, and ensure timely, reliable data.