Global Total Rewards Delivery Analyst

Johnson & Johnson; Bogotá; Presencial; COP 36.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

Johnson & Johnson is recruiting for a Global Services Total Rewards Analyst in Bogotá, Colombia. The role supports Benefits, Leave Administration, and Compensation with focus on high-quality transactional processing and case management.

As part of the Total Rewards Delivery (TRD) team, you will collaborate with Payroll, Experience Center, and HR stakeholders to ensure accurate data, adherence to SLAs, and continuous process improvement in a fast-paced global environment.

Formación

• Bachelor’s Degree required.
• Intermediate to Advanced English proficiency.
• 1–3 years in HR, Shared Services, Operations, Employee Services, Payroll, Benefits, Compensation, Case Management, or related environments.
• Experience managing high-volume transactions and meeting service delivery expectations.
• Strong analytical, problem-solving, and organizational skills.

Responsabilidades

• Execute daily HR operations across Benefits, Leave Administration, and Compensation programs.
• Process employee transactions accurately across HR systems.
• Manage and resolve cases through case management platforms meeting SLAs.
• Perform system updates, data audits, and mass uploads.
• Collaborate with Payroll and HR teams to resolve inquiries and escalations.
• Monitor metrics and drive continuous improvement in service delivery.

Conocimientos

English proficiency

HR operations

Data reporting

Attention to detail

Stakeholder management

Educación

Bachelor’s degree

Herramientas

Workday

HRIS

ServiceNow

Excel

Descripción del empleo

Johnson & Johnson is recruiting for a Global Services Total Rewards Analyst in Bogotá, Colombia. The role supports Benefits, Leave Administration, and Compensation with focus on high-quality transactional processing and case management.

As part of the Total Rewards Delivery (TRD) team, you will collaborate with Payroll, Experience Center, and HR stakeholders to ensure accurate data, adherence to SLAs, and continuous process improvement in a fast-paced global environment.