Global Sales Support Analyst

Solupac; Medellín; Presencial; COP 27.900.000 - 46.872.000; Jornada completa

Descripción de la vacante

Solupac, a Miami-based packaging leader, seeks a Sales Support Analyst for its Medellín team. You will be the right hand of our Sales Representatives throughout the sales cycle, coordinating with Purchasing, Logistics, Operations and Accounting to keep processes running smoothly.

You will qualify leads, prepare quotes, manage quotes/inventory/freight details, maintain CRM portals, and enter orders with follow-up on delivery statuses. Strong English and Excel are essential.

Formación

• Bachelor's degree in business or related field.
• 2+ years of international sales support/co-ordination experience.
• Proficient in CRM and ERP; advanced Excel.
• English proficiency (C1) with strong communication.
• Detail oriented with excellent prioritization.

Responsabilidades

• Qualify new leads and prepare/send quotes, coordinating pricing, inventory and freight with internal teams.
• Enter orders after closure and coordinate with Logistics for delivery status.
• Maintain accurate CRM/customer portals and generate trackers/reports for the sales team.
• Assist with claims or quality issues and support overall sales operations.

Conocimientos

CRM systems

ERP systems

Excel

English proficiency

Attention to detail

Time management

Educación

Bachelor's degree in Business Administration/International Business/Engineering

Herramientas

CRM software

ERP software

Descripción del empleo

Solupac, a Miami-based packaging leader, seeks a Sales Support Analyst for its Medellín team. You will be the right hand of our Sales Representatives throughout the sales cycle, coordinating with Purchasing, Logistics, Operations and Accounting to keep processes running smoothly.

You will qualify leads, prepare quotes, manage quotes/inventory/freight details, maintain CRM portals, and enter orders with follow-up on delivery statuses. Strong English and Excel are essential.