Global Operations Associate

C.H. Robinson; Bogotá; On-site; COP 36,000,000 - 60,000,000; Full time

Job summary

C.H. Robinson is seeking an Associate Global Forwarding Agent in Bogotá to coordinate shipments, manage documentation, and support compliance. This on-site role emphasizes teamwork, data integrity, and close collaboration with internal teams and external partners.

You will help deliver seamless international logistics solutions, strengthen the global network, and contribute to the growth of forwarding operations while working five days a week in a collaborative office environment.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Fluency in English written and verbal.
• Basic proficiency with Microsoft Office Suite.

Responsibilities

• Understand international shipping processes from PO issuance through cargo delivery.
• Coordinate shipments and respond to customer requests.
• Maintain data integrity of shipment details, routing, dates and documents.
• Communicate clearly with customers, CHR offices, agents and outside vendors.
• Support pricing activities and prepare low to medium complexity quotes.

Skills

Fluent English

Strong communication

Multitasking

Attention to detail

Education

High school diploma or GED

Associate’s or bachelor’s degree

Tools

Microsoft Office

Job description

C.H. Robinson is looking for an Associate Global Forwarding Agent in Bogotá. In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, ensuring that global supply chains run efficiently and customers receive exceptional service.

You will coordinate shipments, manage documentation, and support compliance processes while collaborating with internal teams and external partners. Your work will help strengthen our global network, drive customer satisfaction, and contribute to the growth of our forwarding operations.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Duties And Responsibilities

Maintain Operational Excellence

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
• Apply basic industry knowledge to respond to customer requests
• Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.
• Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
• Learn and understand pricing. Complete low to medium complexity customer quotes

Facilitate Relationships

• Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
• Promote a positive working relationship for all team members
• Understand and learn to leverage CHR's network of departments, support teams and leadership.

Other Activities

• Ensure customer SOPs are maintained and adhered to
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Qualifications

Required:

• High school diploma or GED
• Basic proficiency in Microsoft Office Suite of programs
• Fluent English (written and verbal)

Preferred:

• Associate’s or bachelor’s degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance
• Life Insurance
• Funeral Insurance
• Paid Time Off to Volunteer in Your Community

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Commitment to an Inclusive Workplace

We invite all qualified candidates to apply, including individuals with disabilities. The Company ensures an inclusive and accessible hiring process.

Reasonable Accommodations

If you require any accommodations during the hiring process, please indicate this during the screening process.