Associate Global Forwarding Agent

C.H. Robinson; Bogotá ciudad; On-site; COP 18,000,000 - 24,000,000; Full time

Job summary

C.H. Robinson is looking for an Associate Global Forwarding Agent in Bogotá.

In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, ensuring that global supply chains run efficiently and customers receive exceptional service. You will coordinate shipments, manage documentation, and support compliance processes while collaborating with internal teams and external partners.

Qualifications

• Fluent English (written and verbal) required.
• Basic proficiency in Microsoft Office Suite is expected.
• High school diploma or GED required; further education is a plus.

Responsibilities

• Understand international shipping processes from time of PO issuance to cargo delivery.
• Respond to customer requests using basic industry knowledge.
• Learn and coordinate shipment tasks to meet customer SOP requirements.
• Maintain high data integrity across shipment details, routing and documents.
• Learn pricing and prepare low to medium complexity customer quotes.

Skills

Fluent English

Education

High school diploma or GED

Associate’s or bachelor’s degree

Tools

Microsoft Office Suite

Job description

In Office

Bogota Colombia

Full time

R47262-1

C.H. Robinson is looking for an Associate Global Forwarding Agent in Bogotá. In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, ensuring that global supply chains run efficiently and customers receive exceptional service.

You will coordinate shipments, manage documentation, and support compliance processes while collaborating with internal teams and external partners. Your work will help strengthen our global network, drive customer satisfaction, and contribute to the growth of our forwarding operations.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
• Apply basic industry knowledge to respond to customer requests
• Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.
• Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
• Learn and understand pricing. Complete low to medium complexity customer quotes

Facilitate Relationships

• Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
• Promote a positive working relationship for all team members
• Understand and learn to leverage CHR’s network of departments, support teams and leadership.

Other Activities

• Ensure customer SOPs are maintained and adhered to
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required

• High school diploma or GED
• Basic proficiency in Microsoft Office Suite of programs
• Fluent English (written and verbal)

Preferred

• Associate’s or bachelor’s degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customerneeds
• High level of attention to detail
• Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance
• Life Insurance
• Funeral Insurance
• Paid Time Off to Volunteer in Your Community

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Commitment to an Inclusive Workplace

We invite all qualified candidates to apply, including individuals with disabilities. The Company ensures an inclusive and accessible hiring process.

Reasonable Accommodations

If you require any accommodations during the hiring process, please indicate this during the screening process.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .