Associate Global Forwarding Agent

C.H. Robinson Worldwide; Colombia; On-site; COP 35,000,000 - 70,000,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Insurance

Funeral Insurance

Paid Time Off to Volunteer

Job summary

A global logistics company is seeking an Associate Global Forwarding Agent in Bogotá. You will coordinate shipments, manage documentation, and support compliance processes. Ideal candidates should have a high school diploma, proficiency in Microsoft Office, and must be fluent in English. This on-site role requires excellent communication and organizational skills to ensure high customer satisfaction and efficient logistics solutions.

Qualifications

• Proficient in English communication, both written and verbal.
• Basic knowledge of Microsoft Office programs.
• Excellent organizational and multi-tasking abilities.
• Strong communication and multitasking skills.

Responsibilities

• Coordinate shipments and manage documentation.
• Ensure data integrity and adherence to customer SOPs.
• Communicate effectively with customers and team members.
• Ensure SOPs are followed and documentation is compliant.

Skills

Fluent English (written and verbal)

Basic proficiency in Microsoft Office Suite

Strong communication skills

Prioritization skills

Problem-solving skills

Attention to detail

Education

High school diploma or GED

Associate’s or bachelor’s degree

Tools

Microsoft Office Suite

Job description

C.H. Robinson is looking for an **Associate Global Forwarding Agent** in Bogotá. In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, ensuring that global supply chains run efficiently and customers receive exceptional service.You will coordinate shipments, manage documentation, and support compliance processes while collaborating with internal teams and external partners. Your work will help strengthen our global network, drive customer satisfaction, and contribute to the growth of our forwarding operations.At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.**DUTIES AND RESPONSIBILITIES**The duties and responsibilities of this position consist of, but are not limited to, the following:**Maintain Operational Excellence:*** Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo* Apply basic industry knowledge to respond to customer requests* Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.* Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.* Learn and understand pricing. Complete low to medium complexity customer quotes**Facilitate Relationships:*** Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors* Promote a positive working relationship for all team members* Understand and learn to leverage CHR’s network of departments, support teams and leadership.**Other Activities:*** Ensure customer SOPs are maintained and adhered to* Other duties or responsibilities as assigned according to the team and/or country specific requirements**QUALIFICATIONS**Required:* High school diploma or GED* Basic proficiency in Microsoft Office Suite of programs* Fluent English (written and verbal)Preferred:* Associate’s or bachelor’s degree from an accredited college or university* Strong communication, prioritization, and multi-tasking skills* Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs* High level of attention to detail* Values a diverse and inclusive work environmentProtect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.**Your Health, Wealth, and Self**Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:* Private Medical Insurance* Life Insurance* Funeral Insurance* Paid Time Off to Volunteer in Your Community**Equal Opportunity**C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.