Associate Global Forwarding Agent

C.H. Robinson Worldwide; Bogotá; On-site; COP 36,000,000 - 60,000,000; Full time

Job summary

C.H. Robinson Worldwide is seeking an Associate Global Forwarding Agent in Bogotá to support international logistics operations for the U.S. market.

The role emphasizes English-language communication with teams, customers, and partners, and involves coordinating shipments, documentation, and compliance processes. You will collaborate with internal teams and external partners to ensure efficient global supply chains and exemplary customer service, working on-site five days a week in a dynamic

Qualifications

• Fluent English communication is required.
• High school diploma or GED required.
• Basic proficiency in Microsoft Office Suite required.
• Preferred: Associate’s or bachelor’s degree from an accredited college or university.
• Strong communication, prioritization, and multi-tasking skills are valued.

Responsibilities

• Understand international shipping processes from PO issuance to cargo delivery.
• Respond to customer requests using basic industry knowledge.
• Coordinate shipments to meet customer SOP requirements.
• Maintain data integrity for shipments (details, INCOterms, routing, dates, documents).
• Learn pricing and prepare low to medium complexity quotes.
• Communicate clearly with Customers, CHR offices, Agents, and Vendors.
• Collaborate with CHR network across departments and leadership.

Skills

Fluent English

Strong communication

Multitasking

Attention to detail

Education

High school diploma or GED

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office

Job description

C.H. Robinson is looking for an Associate Global Forwarding Agent in Bogotá. In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, supporting operations with the United States and communicating frequently in English with teams, customers, and partners. You’ll help ensure that global supply chains run efficiently and customers receive exceptional service.You will coordinate shipments, manage documentation, and support compliance processes while collaborating with internal teams and external partners across the U.S. operation. As English will be used extensively in your day-to-day interactions, strong communication skills in English will be key to succeeding in this role. Your work will help strengthen our global network, drive customer satisfaction, and contribute to the growth of our forwarding operations.Ready to take the next step in your career? Apply today and join a team that moves the world forward!At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consist of, but are not limited to, the following:Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargoApply basic industry knowledge to respond to customer requestsLearn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.Learn and understand pricing. Complete low to medium complexity customer quotesCommunicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside VendorsPromote a positive working relationship for all team membersUnderstand and learn to leverage CHR’s network of departments, support teams and leadership.Ensure customer SOPs are maintained and adhered toOther duties or responsibilities as assigned according to the team and/or country specific requirementsQUALIFICATIONSRequired:Fluent English communication skillsHigh school diploma or GEDBasic proficiency in Microsoft Office Suite of programsPreferred:Associate’s or bachelor’s degree from an accredited college or universityStrong communication, prioritization, and multi-tasking skillsProven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needsHigh level of attention to detailValues a diverse and inclusive work environmentProtect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.Your Health, Wealth, and SelfYour total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:Private Medical InsuranceLife InsuranceFuneral InsurancePaid Time Off to Volunteer in Your CommunityEqual OpportunityC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.Commitment to an Inclusive WorkplaceWe invite all qualified candidates to apply, including individuals with disabilities. The Company ensures an inclusive and accessible hiring process.Reasonable AccommodationsIf you require any accommodations during the hiring process, please indicate this during the screening process.