Global HR Operations Coordinator - Hybrid, 12-Month

Kimberly-Clark Corporation; Girardot; On-site; COP 42,000,000 - 60,000,000; Full time

Job summary

Kimberly-Clark Corporation in Bogota, Colombia, is seeking an HR Operations Coordinator to coordinate HR requests and transactions across the employee lifecycle. You’ll work with HR Operations and cross-functional teams to ensure timely, compliant processing.

The role requires a Bachelor's in HR or related field, 3+ years in HR Operations, advanced English, and experience with HRIS such as Workday and ServiceNow.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR Operations, HR Shared Services, or a similarly process-driven administrative function.
• Advanced English proficiency.
• Fundamental understanding of HR practices and end-to-end employee lifecycle processes.
• Working knowledge of HRIS platforms such as Workday and case management tools such as ServiceNow.
• Strong judgment, problem-solving ability, and attention to detail.
• Ability to manage multiple cross-functional requests with consistency, accuracy, and discretion.
• Clear written and verbal communication skills, including the ability to coordinate across teams and levels.
• Understanding of employee data confidentiality, data privacy, compliance, and audit requirements.
• Willing to accept a 12-month fixed-term contract.

Responsibilities

• Execute HR and administrative system transactions on behalf of managers, ensuring required approvals and documentation are in place.
• Interpret manager and employee requests, identify the correct HR process, and route transactions or cases appropriately.
• Coordinate with specialist teams including Compensation, Benefits, Talent Acquisition, Mobility, Finance Operations, and IT to resolve requests.
• Review requests for completeness, consistency, and clarity, and proactively seek additional information before processing.
• Manage a high volume of HR cases and follow up with stakeholders until resolution.
• Maintain accurate, complete, and audit-ready documentation for all transactions completed under delegated authority.
• Safeguard sensitive and confidential employee information and follow applicable data privacy and compliance requirements.
• Identify non-standard or complex cases and identify the appropriate process owner.
• Identify recurring process gaps, operational risks, and system limitations, and share feedback with process owners.
• Support process improvements and cross-functional initiatives that enhance manager and employee experience.
• Provide professional and timely customer service to managers, employees, and partner teams.
• Support HR integration and People Solutions activities as required.

Skills

Customer service

Attention to detail

Multitasking

Communication

Education

Bachelor’s degree in HR or related field

Tools

Workday

ServiceNow

Job description

Kimberly-Clark Corporation in Bogota, Colombia, is seeking an HR Operations Coordinator to coordinate HR requests and transactions across the employee lifecycle. You’ll work with HR Operations and cross-functional teams to ensure timely, compliant processing.

The role requires a Bachelor's in HR or related field, 3+ years in HR Operations, advanced English, and experience with HRIS such as Workday and ServiceNow.