Global Benefits Analyst — Data, Renewals & Client Service

Arthur J. Gallagher & Co. (AJG); Medellín; Hybrid; COP 48,000,000 - 72,000,000; Full time

Job summary

Gallagher is seeking a detail-oriented International Benefits Analyst to support benefit plan administration, renewals, reporting, and client communications. Based in Medellín, this role partners with internal consultants and clients to ensure accuracy, compliance, and timely delivery of services in a fast-paced environment.

The ideal candidate will have a Bachelor's in Business Administration or related field, at least 2 years in client service or benefits administration, strong

Qualifications

• Bachelor's degree in Business Administration, Insurance, Finance, or a related field preferred.
• Minimum of 2 years of experience in client service, benefits administration, insurance, or related role.
• Experience with benefit plans, insurance documentation, renewals, or client administration processes.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience using client management systems, reporting tools, or CRM platforms.
• Familiarity with Microsoft Copilot or other AI-powered productivity tools.

Responsibilities

• Review and compare benefit plan documents to ensure compliance with client requirements.
• Communicate with internal stakeholders and clients to clarify discrepancies and obtain required information.
• Populate, update, and maintain renewal documents with accurate and up-to-date data.
• Prepare professional presentations and client-ready materials for meetings, renewals, and internal reviews.
• Maintain accurate client records and update coverage information within client management systems.
• Coordinate with internal teams to ensure timely processing of renewals and policy updates.
• Facilitate the monthly delivery of Client Coverage Acknowledgements (CCA) and Compensation Disclosure documentation.
• Ensure all client documentation is complete, accurate, and delivered within established timelines.
• Generate, analyze, and distribute monthly reports, including business metrics, client activity, and operational reporting.
• Support internal and external client communications related to renewals, documentation, and ongoing service activities.

Skills

Advanced English

Excel

PowerPoint

CRM platforms

Client management systems

Attention to detail

Communication skills

Education

Bachelor's degree in Business Administration, Insurance, Finance, or related field

Tools

Microsoft Office Suite

CRM platforms

Microsoft Copilot

Job description

Gallagher is seeking a detail-oriented International Benefits Analyst to support benefit plan administration, renewals, reporting, and client communications. Based in Medellín, this role partners with internal consultants and clients to ensure accuracy, compliance, and timely delivery of services in a fast-paced environment.

The ideal candidate will have a Bachelor's in Business Administration or related field, at least 2 years in client service or benefits administration, strong