FTL Dispatcher

Lean Solutions Group; Medellín; Presencial; COP 42.000.000 - 55.000.000; Jornada completa

Descripción de la vacante

Lean Solutions Group in Medellín (On-site) is seeking a Senior Dispatcher to coordinate and track shipments in real time, ensuring on-time pickups and deliveries while resolving issues promptly.

The role requires 4–5 years in logistics, strong communication skills, and the ability to operate independently in a fast-paced environment. Ideal for someone comfortable with TMS and Excel and who can manage ad hoc carrier arrangements.

Formación

• 4–5 years of experience in logistics/transportation.
• Ability to analyze and resolve operational issues independently.
• Strong judgment on when to escalate a situation.
• Proficient in quoting, booking, and securing coverage for ad hoc shipments.
• Experience handling complex situations with minimal supervision.
• Strong verbal and written communication skills.
• Comfortable working in a fast-paced, multitasking environment.

Responsabilidades

• Provide real-time location updates for shipments (Track & Trace).
• Confirm on-time pickups and deliveries.
• Identify and resolve operational issues quickly and effectively.
• Respond to customer emails and inquiries promptly.
• Price, quote, and secure carrier capacity for ad hoc shipments.
• Manage shipment documentation (BOLs, PODs, and more).
• Maintain accurate shipment data in TMS and Excel.

Conocimientos

Real-time tracking

Communication skills

Analytical thinking

Decision making

Multitasking

Herramientas

TMS

Excel

Descripción del empleo

We're Hiring! Senior Dispatcher – Overnight

We are looking for a Senior Dispatcher to join our team in Medellín (On-site). This role is responsible for coordinating and tracking shipments in real time, confirming on-time pickups and deliveries, and independently resolving operational issues within our transportation management platform.

What you'll do in this role:

• Provide real-time location updates for shipments in progress (Track & Trace)
• Confirm on-time pickups and deliveries
• Identify and resolve operational issues quickly and effectively
• Respond to customer emails and inquiries promptly and professionally
• Price, quote, and secure carrier capacity for ad hoc shipments
• Manage shipment documentation (BOLs, PODs, and more)
• Maintain accurate shipment data in TMS and Excel

What we're looking for in a Senior profile:

• 4–5 years of relevant experience in logistics/transportation
• Ability to analyze and resolve operational issues independently
• Strong judgment on when to escalate a situation
• Greater proficiency quoting, booking, and securing coverage for ad hoc shipments
• Experience handling complex situations with minimal supervision
• Strong verbal and written communication skills (phone, email, chat)
• Comfortable working in a fast-paced, multitasking environment

If you're passionate about logistics, thrive under pressure with strong organizational skills, and are ready to take on a role with greater ownership and growth potential, we want to hear from you!