Despacho Logistico

Last Mile Support; Medellín; Presencial; COP 27.900.000 - 33.480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Office in El Poblado

Private Parking Space

Descripción de la vacante

Last Mile Support in Medellín, Colombia, is seeking a reliable Dispatcher to be the primary touchpoint for emergency and non-emergency calls. You will manage call logs, monitor routes, support drivers, and coordinate field units on a freelance full-time, onsite basis.

No prior dispatcher experience is required as training is provided; the role offers paid training, a vibrant office in El Poblado, and opportunities for career growth in a fast-expanding organization.

Formación

• Intermediate to Proficient English communication (B2 or C1).
• Experience in customer service, operations, logistics or back office.
• Strong understanding of logistics and critical thinking.
• Proficient in MS Office and Excel.
• Ability to work under pressure.
• Dispatcher experience preferred.
• Eligible for monthly bonus after 4 months.
• Paid training and office in El Poblado.
• Private parking space.

Responsabilidades

• Respond promptly to emergency and non-emergency calls, documenting crucial information.
• Coordinate with departments and field units to resolve issues and ensure efficient resolution.
• Monitor driver rosters, track deliveries, and optimize routes.
• Prioritize calls based on urgency and ensure timely response.
• Update and maintain call logs and records for analysis.

Conocimientos

B2 English

Customer service

Logistics

MS Office

Excel

Herramientas

MS Office

Excel

Descripción del empleo

Medellin, Colombia | Posted on 03/16/2026

• Salary 2.500.000 COP + Commission up to 500.000 COP
• Date Opened 03/16/2026
• State/Province Antioquia
• Country Colombia

Job Description

Join Our Team as a Logistic Dispatcher!

We are seeking a professional and reliable Dispatcher to serve as the primary point of contact for both emergency and non-emergency calls. In this role, you'll manage call logs, monitor routes, facilitate messages, support drivers, and coordinate field units.

No Experience Needed! Willing to be trained.

• Job Type: FREELANCE Full-time (Onsite)
• Schedule: 5 days’ work week (between 2:30 pm-12:00 AM ) with flexibility for schedule changes based on business needs.
• Compensation: 2.500.000 COP + Commission up to 500.000 COP

Responsibilities:

• Respond promptly to emergency and non-emergency calls, documenting crucial information accurately.
• Coordinate with various departments and field units to address issues and ensure efficient resolution.
• Monitor driver rosters, track deliveries, and maintain communication with drivers to optimize routes.
• Prioritize and organize calls based on urgency, ensuring timely response and resolution.
• Update and maintain detailed call logs and records for reference and analysis.

Requirements

Requirements:

• Intermediate to Proficient English communication skills. (B2 or C1 preferred).
• Has experience in customer service, operations, back office, or logistics.
• Understanding logistics and critical thinking skills.
• Proficiency in MS Office.
• Intermediate to Advanced Excel Skills
• Ability to thrive in a high-pressure environment.
• Previous experience as a dispatcher is preferred.
• Exceptional multitasking skills
• Eligibility for monthly bonus after 4 months
• Paid training and a vibrant office located in El Poblado.
• Private Parking Space
• Opportunity to work in a dynamic and friendly environment.
• Career growth potential within a rapidly expanding organization.