Freight Operations Specialist - Ensure Smooth Shipments

GLT Logistics; Colombia; On-site; COP 36,000,000 - 60,000,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Exposure to large transportation and货?

Job summary

GLT Logistics is seeking a proactive Freight Account Operations Specialist to support high-volume transportation accounts and ensure seamless freight execution from pickup to delivery. This role serves as the operational extension of our Freight Brokers, providing day-to-day operational support, shipment visibility, carrier communication, and proactive issue resolution.

If you thrive in a fast-paced logistics environment and enjoy keeping freight moving efficiently, we'd love to hear from you.

Qualifications

• Experience in freight brokerage, dispatch, logistics operations.
• English level B2+ or higher.
• Strong organizational skills and attention to detail.
• Ability to manage multiple loads and priorities simultaneously.
• Excellent communication and follow-up skills.
• Strong sense of urgency and proactive problem-solving mindset.
• Ability to work under pressure and adapt to changing priorities.
• Availability to work aligned with U.S. business hours.

Responsibilities

• Monitor and track shipments from pickup to delivery.
• Maintain load information, statuses, appointments, and documentation within the TMS.
• Communicate with carriers and drivers to verify location updates, ETAs, pickups, and deliveries.
• Identify and proactively manage delays, missed appointments, detention, reschedules, and other shipment exceptions.
• Escalate critical operational issues to the assigned Freight Broker when necessary.
• Coordinate communication between carriers, brokers, and internal teams.
• Ensure PODs and required shipment documentation are collected and properly maintained.
• Support priority and high-volume accounts with consistent shipment visibility and follow-up.
• Prepare operational reports, load summaries, and updates on open issues.
• Help maximize broker productivity by taking ownership of operational follow-up and shipment management activities.

Skills

Freight brokerage

Logistics operations

English (B2+)

Communication

Organization

Problem solving

Job description

GLT Logistics is seeking a proactive Freight Account Operations Specialist to support high-volume transportation accounts and ensure seamless freight execution from pickup to delivery. This role serves as the operational extension of our Freight Brokers, providing day-to-day operational support, shipment visibility, carrier communication, and proactive issue resolution.

If you thrive in a fast-paced logistics environment and enjoy keeping freight moving efficiently, we'd love to hear from you.