Finance AI Conversational Architect

Turia GBS; Medellín; Híbrido; COP 90.000.000 - 140.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Birthday half-day off

Graduation day off

Marriage leave

English learning benefits

Gym allowance

Annual bonus

Descripción de la vacante

Turia GBS in Medellín seeks an AI Conversational Agents Specialist to lead the design, implementation, and integration of AI-powered solutions using LLMs to transform core business processes.

Initially focused on supporting the Finance function, you will drive the deployment of chatbots and NLP applications, oversee the agent lifecycle, and collaborate with ERP/CRM teams to maximize ROI and user adoption.

Formación

• Bachelor’s degree in CS or related field.
• Graduate degree in AI, Data Analytics or Digital Transformation is a plus.
• 3–5 years of experience building conversational AI solutions, chatbots, NLP apps, and LLM-based agents.
• Hands-on experience with APIs, ERP, CRM, and enterprise system integrations.
• Strong programming skills in Python and/or Node.js.
• Proven track record delivering solutions that improve CX, productivity, or efficiency.

Responsabilidades

• Design, build, and orchestrate conversational AI agents powered by LLMs, including prompting strategies, memory, and RAG architectures.
• Manage full agent lifecycle: backlog, training, testing, deployment, monitoring, retraining.
• Integrate AI agents with ERP, CRM, and enterprise systems via APIs and middleware.
• Define, track, and report performance, adoption, and ROI metrics.
• Identify and implement high-impact use cases delivering measurable business value.
• Establish security, privacy, and compliance controls for AI solutions.
• Create technical documentation and provide training to stakeholders.

Conocimientos

Python

Node.js

LLM integration

API integration

NLP

English (fluency)

Problem solving

Team collaboration

Educación

Bachelor's degree in Computer Science / related field

Graduate degree in AI / Data Analytics (a plus)

Herramientas

APIs

ERP

CRM

Enterprise systems

Descripción del empleo

Turia GBS in Medellín seeks an AI Conversational Agents Specialist to lead the design, implementation, and integration of AI-powered solutions using LLMs to transform core business processes.

Initially focused on supporting the Finance function, you will drive the deployment of chatbots and NLP applications, oversee the agent lifecycle, and collaborate with ERP/CRM teams to maximize ROI and user adoption.