Facilities Assistant

Apex Group; Colombia; Presencial; COP 76.220.000 - 127.033.000; Jornada completa

Descripción de la vacante

Apex Group is seeking a dedicated Facilities Assistant to join the Facilities Team in Jersey IFC5 offices. You will deliver day-to-day facilities services, including reception cover and supporting office operations.

Ideal candidates will have strong customer service skills, be a team player and able to work under pressure, with a good working knowledge of MS Office applications. This role may require coverage during lunchtimes and holidays.

Formación

• Strong customer service skills.
• Strong team player within a high-quality customer service operation.
• Knowledge and awareness of the Facilities Industry is beneficial. (training will be provided)
• Be self-motivated, adaptable and able to work under pressure to balance conflicting deadlines is essential.
• Have a good working knowledge of the MS Office applications (Outlook, Teams, Excel and Word).

Responsabilidades

• Receive, sort, log and distribute the mail to the appropriate teams, working quickly and accurately.
• Booking daily couriers as required - Including undergoing local hand deliveries as requested.
• Assist with stationery orders to replenish items.
• Monitor the Facilities ServiceDesk and complete any requests within the set time frames.
• Adhere to all company & client policies, procedures, site rules and regulations.
• Comply with all company procedures relating to Health & Safety and safe working practices.
• To work closely with the receptionists to ensure reception desk is manned and operating to agreed times.
• This will include lunchtime and holiday cover.
• A professional telephone manner and smart appearance for these periods will be required.
• Assist the filing team when required with moving archive boxes.

Conocimientos

Customer service

Team player

Self-motivated

Adaptable

Work under pressure

Herramientas

MS Office

Descripción del empleo

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Facilities Assistant Role summary

We currently have an opportunity for a dedicated and hardworking Facilities Assistant to join the Facilities Team. The Facilities Assistant is responsible for delivering the day-to-day facilities services in our Jersey IFC5 offices. This is a multi-role position where you will be expected to work with and provide cover for the reception.

Key Responsibilities

• Receive, sort, log and distribute the mail to the appropriate teams, working quickly and accurately.
• Booking daily couriers as required - Including undergoing local hand deliveries as requested.
• Assist with stationery orders to replenish items.
• Monitor the Facilities ServiceDesk and complete any requests within the set time frames.
• Adhere to all company & client policies, procedures, site rules and regulations.
• Comply with all company procedures relating to Health & Safety and safe working practices.
• To work closely with the receptionists to ensure reception desk is manned and operating to agreed times.
• This will include lunchtime and holiday cover.
• A professional telephone manner and smart appearance for these periods will be required.
• Assist the filing team when required with moving archive boxes.

Requirements Skills / Experience

• Strong customer service skills and experience.
• Strong team player within a high-quality customer service operation.
• Knowledge and awareness of the Facilities Industry is beneficial. (although training will be provided)
• Be self-motivated, adaptable and able work under pressure to balance conflicting deadlines is essential.
• Have a good working knowledge of the MS offices applications (Outlook, Teams, Excel and Word).

Due to the nature of the tasks the role can be physically demanding.

About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us