Facilities & Reception Support Associate

Apex Group; Colombia; On-site; COP 76,220,000 - 127,033,000; Full time

Job summary

Apex Group is seeking a dedicated Facilities Assistant to join the Facilities Team in Jersey IFC5 offices. You will deliver day-to-day facilities services, including reception cover and supporting office operations.

Ideal candidates will have strong customer service skills, be a team player and able to work under pressure, with a good working knowledge of MS Office applications. This role may require coverage during lunchtimes and holidays.

Qualifications

• Strong customer service skills.
• Strong team player within a high-quality customer service operation.
• Knowledge and awareness of the Facilities Industry is beneficial. (training will be provided)
• Be self-motivated, adaptable and able to work under pressure to balance conflicting deadlines is essential.
• Have a good working knowledge of the MS Office applications (Outlook, Teams, Excel and Word).

Responsibilities

• Receive, sort, log and distribute the mail to the appropriate teams, working quickly and accurately.
• Booking daily couriers as required - Including undergoing local hand deliveries as requested.
• Assist with stationery orders to replenish items.
• Monitor the Facilities ServiceDesk and complete any requests within the set time frames.
• Adhere to all company & client policies, procedures, site rules and regulations.
• Comply with all company procedures relating to Health & Safety and safe working practices.
• To work closely with the receptionists to ensure reception desk is manned and operating to agreed times.
• This will include lunchtime and holiday cover.
• A professional telephone manner and smart appearance for these periods will be required.
• Assist the filing team when required with moving archive boxes.

Skills

Customer service

Team player

Self-motivated

Adaptable

Work under pressure

Tools

MS Office

Job description

Apex Group is seeking a dedicated Facilities Assistant to join the Facilities Team in Jersey IFC5 offices. You will deliver day-to-day facilities services, including reception cover and supporting office operations.

Ideal candidates will have strong customer service skills, be a team player and able to work under pressure, with a good working knowledge of MS Office applications. This role may require coverage during lunchtimes and holidays.