Executive Assistant Team Lead & Operations Coach

Oliver Wyman; Colombia; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Oliver Wyman is seeking an Assistant Manager for the Executive Assistant (EA) team. This role will manage a small team of Executive Assistants, coordinate workflow regionally, and help gather feedback to deliver training and refine the service offering for Partners, Principals and Support Professionals.

The successful candidate will partner with the EA Regional Management team to improve efficiencies, triage priorities, and support business development through CRM tasks, calendar management,

Formación

• 5+ years working experience including 1–3 years as an EA.
• Training and/or workflow coordination experience.
• Fluency in English (written and spoken). CRM a plus.
• Advanced knowledge of Outlook and Microsoft Office.

Responsabilidades

• Manage a small team of EAs and coordinate regional workflow.
• Assist EAs with annual goal setting and performance discussions.
• Gather feedback from Partners to improve services and training.
• Collaborate with the EA Manager on process enhancements and capacity management.
• Coordinate travel, calendar management, and document preparation.

Conocimientos

EA experience

Team management

Workflow coordination

Outlook/Microsoft Office

CRM knowledge

Herramientas

CRM

Descripción del empleo

Oliver Wyman is seeking an Assistant Manager for the Executive Assistant (EA) team. This role will manage a small team of Executive Assistants, coordinate workflow regionally, and help gather feedback to deliver training and refine the service offering for Partners, Principals and Support Professionals.

The successful candidate will partner with the EA Regional Management team to improve efficiencies, triage priorities, and support business development through CRM tasks, calendar management,