Executive Assistant

Emapta Global; Bogotá ciudad; Remote; COP 190,979,000 - 286,469,000; Full time

Benefits offered by this job

Remote work flexibility

Laptop provided

20 vacation days

Professional development via Emapta

Job summary

Emapta Global is seeking an experienced Executive Assistant to coordinate priorities, streamline communications, and support strategic operations across global teams. This remote role offers a long-term international career with growth opportunities and access to Emapta Academy training.

The ideal candidate will have 3+ years of executive support experience, strong organizational skills, and proficiency with Microsoft Office and CRM platforms.

Qualifications

• 3+ years of executive assistance or admin support for senior leaders in a fast-paced environment.
• Proficient with Microsoft Office and CRM systems; able to collaborate on Teams, Slack, and Zoom.
• Exceptional verbal and written communication; professional representation of executives.
• Strong organizational skills; capable of managing calendars, inboxes, and deadlines.
• High discretion, confidentiality, and independent problem-solving abilities.

Responsibilities

• Organize and prioritize executive inboxes, identify urgent emails, and elevate critical messages.
• Draft, proofread, and send professional correspondence on behalf of executives.
• Respond to routine inquiries promptly to maintain efficient communication.
• Delegate emails to team members and monitor action items for timely completion.
• Manage complex calendars for two senior leaders and coordinate meetings and events.

Skills

Executive support

Calendar management

Communication skills

Tools

Microsoft Office Suite

CRM systems

Salesforce

Jungo

Microsoft Teams

Slack

Zoom

Job description

Exceptional Executive Coordination for America's Homeownership Ambitions

Make every executive decision count by creating the organization and efficiency that successful financial services leaders depend on. As an Executive Assistant, you'll coordinate priorities, streamline communications, and support strategic operations across global teams. With Emapta, pursue a long-term international career offering remote flexibility, professional growth, meaningful exposure, and a Top 1% workplace designed for exceptional talent worldwide.

Your Executive Support Career at a Glance

• Employment Type: Indefinite Term Contract
• Shift: Day Shift | Monday to Friday, 8:00 AM-5:00 PM | Weekends Off
• Work Setup: Work From Home / Remote
• 5-day work week
• Work-from-home arrangement
• 20 vacation days in total
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

Required Qualifications

• More than 3 years of experience in executive assistance or administrative support for senior executives within a high-volume, fast-paced business environment.
• Proficiency in Microsoft Office Suite, customer relationship management (CRM) systems, and collaboration platforms such as Microsoft Teams, Slack, and Zoom.
• Exceptional verbal and written communication skills, with the ability to represent executives professionally in interactions with clients, prospective hires, and business partners.
• Strong organizational and time management skills, with proven ability to manage multiple executive inboxes, complex calendars, competing priorities, and critical deadlines.
• Demonstrated ability to anticipate executive needs, exercise sound judgment, take initiative, and resolve administrative challenges independently.
• High level of discretion, confidentiality, and integrity when handling sensitive business and personal information.
• Excellent responsiveness and adaptability, with the ability to address urgent requests and communicate effectively through email, phone calls, and text messages.

Preferred Qualifications

• Previous executive support experience in mortgage lending, real estate, financial services, or a related industry.
• Proficiency in CRM platforms such as Salesforce or Jungo.
• Familiarity with AI productivity tools such as Fathom, ChatGPT, or Fixer.ai.

Your Daily Tasks

Inbox & Communication Management

• Organize and prioritize executive inboxes, identify urgent correspondence, and elevate critical emails promptly.
• Draft, proofread, and send professional correspondence on behalf of senior executives.
• Respond promptly to routine client and team inquiries to maintain efficient and professional communication.
• Delegate and route emails to appropriate team members to ensure timely action and efficient workflows.

Task & Deadline Tracking

• Maintain comprehensive executive task lists, monitor deadlines, and provide timely reminders to ensure critical commitments are fulfilled.
• Track outstanding action items, follow up proactively with executives and team members, and confirm task completion.
• Prepare weekly executive debriefs that summarize pending emails, outstanding tasks, and upcoming business priorities.

Calendar & Scheduling

• Manage complex calendars for two senior executives, including internal meetings, client appointments, recruitment discussions, and personal commitments.
• Provide daily calendar briefings and timely reminders through text messages or phone calls to ensure executive preparedness.
• Coordinate schedules, align stakeholder availability, and resolve calendar conflicts with minimal executive involvement.
• Prepare materials and coordinate logistics for recurring team meetings and organizational events.

Proactive Executive Support

• Anticipate executive needs, identify potential challenges, and implement solutions without constant supervision.
• Provide real-time executive assistance through proactive reminders, urgent phone calls, and timely updates on upcoming commitments.
• Facilitate task delegation, forward relevant documents, assign responsibilities, and monitor follow-up actions to ensure completion.
• Coordinate recruitment activities, track candidate outreach, and follow up with prospective hires to support recruitment progress.
• Communicate with vendors, business partners, and event organizers on behalf of executives to maintain productive professional relationships.

Personal Support

• Manage personal calendar commitments, including birthdays, anniversaries, family appointments, and other important occasions.
• Coordinate personal reservations, travel arrangements, and logistical requirements as needed.

About the Client

Our client is a leading American mortgage lender dedicated to helping individuals and families achieve homeownership through accessible, personalized financing solutions. Established in 2003, they serve borrowers across all 50 US states, offering conventional, jumbo, FHA, VA, USDA, refinancing, and home equity loan options. Through an extensive network of mortgage professionals, innovative technology, and customer-focused services, they simplify the lending process and deliver tailored financial guidance. Their commitment to service excellence and responsible lending supports lasting relationships and meaningful homeownership opportunities nationwide.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 13,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.