Dispatch and Field-Service Coordinators — Remote

Sagan World LLC.; Bogotá ciudad; Híbrido; COP 45.088.000 - 75.146.000; Jornada completa

Descripción de la vacante

Sagan World LLC. is seeking Dispatch and Field-Service Coordinators for a remote, worldwide role, with independent contractor engagement and US business hours. The role emphasizes strong English communication and experience with dispatch systems.

You will coordinate dispatch updates, track work orders, and ensure accurate job records, while highlighting your prior work in this field.

Formación

• 2+ years of relevant professional experience.
• Clear written and spoken English.
• Practical experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have personally handled in your selected specialty.
• Availability for US business hours and an independent contractor engagement.

Responsabilidades

• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.

Conocimientos

2+ years exp

English proficiency

Dispatch systems

Work-order management

Customer communication

Independent contractor

Dispatch software

Herramientas

Dispatch software

Descripción del empleo

Job Title: Dispatch and Field-Service Coordinators — Remote

Location: Remote — worldwide; US business hours

Salary Range: USD 1,200–2,000 per month

Work Schedule: US business hours

Contractor Note: NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Role

Sagan connects experienced dispatch and field-service coordinators with US-based businesses. Your experience will be matched to relevant client opportunities, with specific responsibilities confirmed during the selection process.

Position Overview

Coordinate schedules, dispatch updates and work orders so field teams and customers know what happens next. You do not need to cover every specialty. Tell us which responsibilities you have owned and where you are strongest.

Key Responsibilities

• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.

Qualifications

• 2+ years of relevant professional experience.
• Clear written and spoken English and careful attention to detail.
• Practical experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have personally handled in your selected specialty.
• Availability for US business hours and an independent contractor engagement.

Nice-to-Haves

Experience supporting US-based clients or teams and familiarity with the industry you would support. These are preferences, not requirements for every opportunity.