Director of Salesforce Implementation - Remote (EST Hours)

Remote Talent LATAM

Colombia

À distance

COP 144 485 000 - 252 848 000

Plein temps

14 jours+

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Avantages offerts par ce poste

100% Remote work environment

Full-time position

10 working days PTO per year

Résumé du poste

Remote Talent LATAM is partnering with a fast-growing marketing and technology agency to recruit a Director of Salesforce Implementation. You will lead a cross-functional team of Salesforce professionals across multiple locations, ensuring projects are scoped accurately, executed on time, and aligned with client expectations and high-quality standards.

You will optimize processes, manage escalations, and drive exceptional customer satisfaction while balancing strategic oversight with hands-on

Qualifications

7+ years of Salesforce implementation experience (consulting or client-side).
3+ years leading technical or consulting teams, preferably remote or geographically distributed.
Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
Proven ability to manage multiple simultaneous projects and large-scale client engagements.
Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
Strong communication, leadership, and conflict-resolution skills.
Ability to operate at both strategic and tactical levels.

Responsabilités

Lead a team of Salesforce professionals across multiple locations, ensuring projects are scoped accurately and delivered on time.
Oversee client engagements, align expectations with quality standards, and drive satisfaction.
Optimize team processes, manage escalations, and monitor delivery KPIs.
Collaborate with stakeholders to balance strategic oversight with hands-on delivery.