Manager of Salesforce Implementation | Remote | LATAM Only | 88111

Remote Talent LATAM; Colombia; Remote; COP 144,485,000 - 252,848,000; Full time

Benefits offered by this job

100% Remote work environment

Full-time position

10 working days PTO per year

Job summary

Remote Talent LATAM is partnering with a fast-growing marketing and technology agency to recruit a Director of Salesforce Implementation. You will lead a cross-functional team of Salesforce professionals across multiple locations, ensuring projects are scoped accurately, executed on time, and aligned with client expectations and high-quality standards.

You will optimize processes, manage escalations, and drive exceptional customer satisfaction while balancing strategic oversight with hands-on

Qualifications

• 7+ years of Salesforce implementation experience (consulting or client-side).
• 3+ years leading technical or consulting teams, preferably remote or geographically distributed.
• Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
• Proven ability to manage multiple simultaneous projects and large-scale client engagements.
• Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
• Strong communication, leadership, and conflict-resolution skills.
• Ability to operate at both strategic and tactical levels.

Responsibilities

• Lead a team of Salesforce professionals across multiple locations, ensuring projects are scoped accurately and delivered on time.
• Oversee client engagements, align expectations with quality standards, and drive satisfaction.
• Optimize team processes, manage escalations, and monitor delivery KPIs.
• Collaborate with stakeholders to balance strategic oversight with hands-on delivery.

Skills

Salesforce implementation

Team leadership

Cross-location coordination

Sales Cloud

Service Cloud

Marketing Cloud MCAE/MCE

Project management

Client engagement

Communication

Tools

Asana

Monday.com

Wrike

Job description

About Us

At Remote Talent LATAM , we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities.

About the Client

Our client, a fast growing marketing and technology agency, helps organizations improve customer experiences, streamline operations, and accelerate growth through digital marketing and Salesforce solutions. They are looking for a seasoned leader to oversee a high performing cross functional Salesforce implementation team.

Role Overview

The Director of Salesforce Implementation will lead a team of Salesforce professionals across multiple locations, including consultants, developers, administrators, solution architects, and marketing automation specialists. This role is responsible for ensuring projects are scoped accurately, executed effectively, delivered on time, and aligned with client expectations and quality standards. The Director will optimize team processes, manage escalations, and drive exceptional customer satisfaction.

Requirements

• 7+ years of Salesforce implementation experience (consulting or client-side).
• 3+ years leading technical or consulting teams, preferably remote or geographically distributed.
• Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
• Proven ability to manage multiple simultaneous projects and large-scale client engagements.
• Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
• Strong communication, leadership, and conflict-resolution skills.
• Ability to operate at both strategic and tactical levels.

Nice to Have Qualifications

• Salesforce certifications.
• Experience at a Salesforce partner agency or professional-services organization.
• Familiarity with project management tools (Asana, Monday, Wrike, etc.).
• Experience managing US, LATAM, or offshore teams.

Benefits

• Salary: Starting 4,000+ USD per month , competitive and negotiable based on experience and qualifications
• Full time position, Monday to Friday (EST business hours 8:00AM-5:00PM)
• 10 working days of Paid Time off (PTO) per year
• 100% Remote work environment

Independent Contractor Eligibility Criteria

This position is only open to candidates residing in Latin American (LATAM) countries, such as:

Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. Resumes must be submitted in English. Applications that do not meet these criteria will be automatically rejected.