Data Operations Administrator

MyOutreach; Medellín; Presencial; COP 41.318.000 - 61.977.000; Jornada completa

Descripción de la vacante

MyOutreach invites an organized Remote Administrative Assistant to support our operations team in coordinating lead delivery and data quality for global B2B campaigns. You will manage intake, validation, formatting, and timely client updates, partnering with clients and internal teams to ensure accuracy and on-time delivery.

Your role emphasizes high attention to detail, excellent communication, and proficient use of Excel/Sheets and CRMs in a fast-paced, remote setting across LATAM clients.

Formación

• Experience in virtual administrative support, project coordination, or operations assistance in a B2B setting.
• Strong proficiency with spreadsheets, CRMs, and data formats.
• High attention to detail with data entry and quality checks.
• Analytical mindset with process-improvement capabilities.
• Excellent written and verbal communication for global teams.

Responsabilidades

• Manage lead delivery process: intake, validation, QA, formatting, and dispatch.
• Perform data entry and verification ensuring accuracy and compliance.
• Format and upload lead data to Excel, Sheets, CRM, CSV or API systems.
• Monitor dashboards, lead volumes, and campaign progress; escalate issues.
• Prepare client updates and delivery KPIs for stakeholders.
• Troubleshoot administration and delivery challenges with clients and teams.

Conocimientos

Administrative Excellence

Technical Aptitude

Data Quality

Analytical Skills

Communication Skills

Organizational Skills

B2B Experience

Herramientas

Excel

Google Sheets

CRM

Descripción del empleo

Location: Remote (LATAM)

Company: MyOutreach

Type: Full-time

About MyOutreach – Remote B2B Lead Delivery, Data Management, and Administrative Excellence

MyOutreach is a leading B2B partner for SaaS and technology innovators such as Google and IBM, trusted for our commitment to exceptional lead generation, event marketing, and data delivery solutions. We empower our clients through a seamless blend of technology, process rigor, and top-tier talent, ensuring reliable business results and continuous process improvement.

Role Overview – Remote Administrative Assistant

In this role, you will be an essential member of our operations team, combining high-level administrative support with hands‑on coordination of lead delivery for global B2B campaigns. You will take ownership of the quality, accuracy, and timeliness of lead and data delivery for our valued SaaS and technology clients.

Key Responsibilities – Administrative Support, Lead Delivery Management, and Data Quality

• Manage and track the complete lead delivery process: intake, validation, quality assurance, formatting, and timely dispatch to clients.
• Conduct detailed data entry and verification to ensure all B2B lead information is accurate, complete, and compliant with internal/client requirements.
• Format and upload lead data into multiple systems (Excel, Google Sheets, CRM, CSV files, or API integrations), ensuring client compatibility.
• Closely monitor reporting dashboards, lead volumes, and campaign progress while promptly escalating and resolving issues or discrepancies.
• Prepare transparent client updates, lead status reports, and delivery KPIs, ensuring all stakeholders have clear visibility of project outcomes.
• Support troubleshooting and resolution of administrative and delivery-related challenges, collaborating with both clients and internal teams.

Required Skills & Qualifications

• Administrative Excellence: Experience in virtual administrative support, project coordination, or operations assistance, ideally in a B2B setting.
• Technical Aptitude: Proficient with spreadsheets (Excel, Google Sheets), CRMs, cloud-based tools, and various data file types.
• Data Quality Focus: Track record of accuracy in data entry, quality checks, and process documentation—high attention to detail is essential.
• Analytical and Process‑Oriented: Able to spot discrepancies, recommend process improvements, and contribute to efficient lead management systems.
• Excellent Communication: Strong written and verbal skills—with confidence in working with global teams, clients, and stakeholders.
• Organizational Mastery: Capable of effectively juggling multiple priorities and projects in a fast‑paced, results‑driven environment.
• Experience: Background in B2B lead generation, marketing operations, or administrative roles is highly advantageous.

Why Build Your Career at MyOutreach?

• Work remotely with cutting‑edge SaaS and technology clients, making an impact on real-world business outcomes.
• Join a culture of respect, collaboration, and professional growth—where your attention to detail and process skills are celebrated.
• Access ongoing learning, development resources, and leadership opportunities tailored to your growth goals.
• Thrive in a diverse, supportive, and empowered team driving innovation in B2B data delivery and client success.