Data Mining & Lead Gen Research Analyst

Cloudstaff; Bogotá ciudad; Presencial; COP 22.320.000 - 44.640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance (EPS)

Pension Coverage

Severance Pay (Cesantías)

Family Compensation Fund (CCF)

Occupational Risk Insurance (ARL)

Premium Health Insurance

Life Insurance

Flexible Work Setup options — Hybrid/3

Dream Points Program

Growth Opportunities

Descripción de la vacante

Cloudstaff, a leading outsourcing company established in 2005, is seeking a Collections Specialist in Colombia. The role focuses on monitoring balances, sending reminders, and coordinating with clients and internal teams to resolve disputes.

You will ensure invoices are paid before staff kickoff and liaise with external collection partners. The position requires experience with AU/US B2B collections, strong teamwork, and solid knowledge of accounting principles.

Formación

• Experience in APAC and/or AMER Business to Business Collections.
• Knowledge of Accounting and Collections Principles.
• Detail oriented and able to work under pressure.

Responsabilidades

• Ensures that Kick Off invoices are paid prior to staff kick off.
• Monitor clients that has outstanding balance.
• Send payment reminders and follow ups.
• Attend to client and inter-department requests, queries, and disputes.
• Review and sends Suspension Notices to clients with overdue balances.
• Liaise with third party debt collection.
• Coordinate with Legal Team, BDM, AMs, and all related parties on contractual issues that may arise.
• Provide ad hoc reports as necessary.

Conocimientos

Team communication

Attention to detail

Pressure handling

Accounting basics

Collections knowledge

Descripción del empleo

Cloudstaff, a leading outsourcing company established in 2005, is seeking a Collections Specialist in Colombia. The role focuses on monitoring balances, sending reminders, and coordinating with clients and internal teams to resolve disputes.

You will ensure invoices are paid before staff kickoff and liaise with external collection partners. The position requires experience with AU/US B2B collections, strong teamwork, and solid knowledge of accounting principles.