Customer Service Representative

Talento; Metropolitana; Presencial; COP 20.088.000 - 26.784.000; Jornada completa

Descripción de la vacante

Talento in Bucaramanga is seeking a Customer Service Representative to act as the essential link between customers, warehouse operations, and transportation partners. You will handle orders, shipments, inventory inquiries, and coordinate with carriers to ensure timely fulfillment, while providing proactive delivery updates and maintaining accurate records.

Entry-level candidates are welcome; strong communication, organization, and proficiency with Microsoft Office are important for success in

Formación

• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfortable using Microsoft Office and learning new systems.
• Entry-level candidates are welcome to apply.
• Interest in logistics, warehousing, transportation, or supply chain operations.

Responsabilidades

• Serve as the main point of contact for customers regarding orders, shipments, inventory, and warehouse activities.
• Coordinate with warehouse teams and carriers to ensure timely and accurate order fulfillment.
• Track shipments and provide proactive updates on delivery status, delays, or exceptions.
• Manage customer inquiries, order discrepancies, inventory questions, and shipment issues.
• Maintain accurate records and support daily operational reporting.

Conocimientos

Customer Service

Communication

Organization

Multitasking

Microsoft Office

Entry-level friendly

Logistics interest

Herramientas

Microsoft Office

Descripción del empleo

We're Hiring: Customer Service Representative | Bucaramanga

Are you looking to launch or grow your career in the logistics industry? We're seeking a Customer Service Representative to join our team in Bucaramanga and serve as a key link between customers, warehouse operations, and transportation partners.

What You'll Do:

• Serve as the main point of contact for customers regarding orders, shipments, inventory, and warehouse activities.
• Coordinate with warehouse teams and carriers to ensure timely and accurate order fulfillment.
• Track shipments and provide proactive updates on delivery status, delays, or exceptions.
• Manage customer inquiries, order discrepancies, inventory questions, and shipment issues.
• Maintain accurate records and support daily operational reporting.

What We're Looking For:

• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable using Microsoft Office and learning new systems
• Entry-level candidates are welcome to apply
• Interest in logistics, warehousing, transportation, or supply chain operations