Customer Service Agent CO

Gocreativestudios; Bogotá ciudad; À distance; COP 31 248 000 - 46 872 000; Plein temps

Avantages offerts par ce poste

Training and growth opportunities

Competitive monthly salary

Résumé du poste

Gocreativestudios in Bogotá, Colombia is seeking a motivated customer service specialist for a fully remote role. You will respond to inquiries via phone, email, and chat, resolve issues, and maintain records to help improve service.

Requirements include fluent English and experience in customer service. A reliable internet connection and a quiet home workspace are essential. The position offers training and growth opportunities with a competitive monthly salary.

Qualifications

• Fluent English (spoken and written).
• Experience in customer service, call centers, or BPO environments preferred.
• Ability to multitask and stay organized under pressure.

Responsabilités

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and provide solutions.
• Maintain accurate records of customer interactions.
• Provide product/service information clearly and accurately.
• Contribute to improving customer satisfaction and service processes.

Connaissances

Fluent English

Communication skills

Customer-first attitude

Multitasking

Remote-ready setup

Description du poste

Responsibilities

• Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.
• Resolve customer issues and ...
• Maintain accurate records of customer interactions.
• Provide product/service information clearly and accurately.
• Contribute to improving customer satisfaction and service processes.
• Important for Latin America: U.S. residency and work permits are not required.

Requirements

• Fluent English (spoken and written) — required.
• Previous experience in customer service, call centers, or BPO environments preferred.
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized under pressure.
• Reliable internet connection and a quiet home workspace (remote role).

What we offer

• Competitive monthly salary.
• Fully remote position.
• Training and growth opportunities within the company.