Critical Equipment & Cold Chain Supervisor

DHL; Bogotá; On-site; Confidencial; Full time

Benefits offered by this job

Global exposure

International environment

Competitive compensation

Career development opportunities

Job summary

DHL CRE, the Corporate Real Estate arm of DHL, seeks an experienced engineer to oversee maintenance of cold-chain infrastructure and critical facility systems in Bogotá. You will manage preventive and corrective maintenance for refrigeration, HVAC, and safety systems, ensuring regulatory compliance and reliable operations.

Ideal candidates have 5–7 years in industrial refrigeration, HVAC and facility maintenance, with contractor coordination and documentation skills.

Qualifications

• Bachelor's degree in Mechanical or Electromechanical Engineering with refrigeration/HVAC experience.
• 5-7 years of relevant experience maintaining and troubleshooting critical facility equipment.
• Experience coordinating specialized contractors and documenting activities.

Responsibilities

• Manage preventive, corrective and condition-based maintenance plans for cold rooms and refrigeration systems.
• Provide oversight of HVAC, ventilation, and critical facility equipment.
• Monitor temperature, alarms and maintenance history to ensure continuity.
• Define scopes, specifications and service levels for maintenance and repairs.
• Coordinate with contractors, review proposals and verify certifications.

Education

Bachelor's degree in Mechanical or Electromechanical Engineering with refrigeration/HVAC experience

College Certificate or equivalent experience/qualification

Job description

About DHL and CRE:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

About DHL and CRE:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Corporate Real Estate (CRE)

at DHL Group is responsible for more than 12,000 properties across all DHL business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide.

Corporate Real Estate - that's us! Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DHL properties in a sustainable way. We ensure that DHL develops and grows in the future.

Ready to immerse yourself in the exciting world of CRE? Join the team and bring your expertise on board! As part of DHL, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.

Job Purpose:

Manage and provide technical oversight for the maintenance, reliability and repair of critical facility equipment, with primary emphasis on cold-chain infrastructure and cold rooms, preferably supporting pharmaceutical products. The role is responsible for preventive, corrective and condition-based maintenance of refrigeration systems, HVAC and ventilation systems, emergency generators, fire detection systems, technical rooms and associated critical utilities, ensuring safety, availability, temperature control, regulatory compliance, technical documentation and business continuity.

Your Tasks

• Manage preventive, corrective and condition-based maintenance plans for cold rooms, refrigeration systems, HVAC and ventilation, emergency generators, fire detection systems, technical rooms and related critical facility equipment.
• Provide technical oversight of refrigeration units, evaporators, condensers, compressors, controls, sensors, alarms, humidity control systems, doors and associated cold-room components.
• Monitor operating parameters, alarms and maintenance history to maintain temperature stability, equipment availability and operational continuity.
• Coordinate calibration, verification and testing of temperature sensors, control devices and alarm systems in accordance with approved quality and technical requirements. Validate completion of works through site inspections, punch lists, photographic evidence, service reports and formal acceptance of deliverables.
• Lead troubleshooting and root-cause analysis for failures, temperature excursions, recurring alarms and service interruptions, documenting corrective actions.
• Define technical scopes, specifications, spare-parts requirements, acceptance criteria and service levels for specialized maintenance and repairs.
• Review technical proposals and quotations and verify contractor personnel, tools, certifications and methods.
• Plan and supervise shutdowns, repairs, overhauls, replacements, commissioning and return-to-service activities.
• Manage maintenance and functional testing of emergency generators, including controls, batteries, fuel systems and transfer arrangements.
• Manage maintenance and testing of HVAC and ventilation systems, including controls, fans, filters and air-handling components.
• Coordinate inspection, testing, maintenance and repair of fire detection and alarm systems with qualified providers.
• Maintain technical rooms in safe and controlled condition, including access, housekeeping, labeling, environmental conditions and equipment clearances.
• Maintain asset registers and equipment histories, including manufacturer, model, serial number, installation year, condition, useful life, warranties, critical spares and replacement strategy.
• Monitor KPIs covering compliance, equipment availability, recurring failures, response times, backlog, costs and lifecycle risks.
• Support maintenance budgets, forecasts, repair-versus-replace analyses, capital requests and lifecycle plans.
• Ensure availability of critical spare parts, service agreements, emergency contacts and contingency arrangements.
• Verify completed work through technical reports, test results, alarm checks, calibration records, commissioning evidence and formal return-to-service acceptance.
• Ensure contractor compliance with HSE, work permits, lockout/tagout, electrical safety, refrigerant handling and site access requirements.
• Coordinate with Quality, Operations, HSE, Security, Procurement and Real Estate when work may affect product conditions, life safety or business continuity.
• Support audits, investigations and corrective-action plans with complete and traceable maintenance documentation.

Stakeholders

• Influence internal teams and service providers through clear explanation of technical facts, priorities, policies and maintenance standards.
• Work closely with Operations, Procurement, Security, HSE, Finance, Real Estate and local site leadership.
• Build relationships with business units and understand their property maintenance needs, operational constraints and service expectations such as certified contractors, inspectors and specialized providers
• Coordinate with specialist owners of critical systems whenever maintenance activities interface with excluded equipment or infrastructure.
• Address task-related issues promptly and maintain constructive working relationships with stakeholders and contractors and elevate immediately any condition that may compromise product integrity, fire safety, compliance or business continuity.
• Coordinate interventions to minimize operational disruption and protect temperature-controlled products and critical site functions.
• Will work with the BU's leaders (EXP, DSC, DGF).

Your Profile

• Bachelor's degree in Mechanical Engineering, Electromechanical Engineering with experience in Industrial Refrigeration, HVAC, Maintenance Engineering or a related field, or equivalent relevant experience. Desirable specialized training in industrial refrigeration, cold-chain systems, HVAC, emergency power, fire detection, refrigerant handling, electrical safety, lockout/tagout or pharmaceutical quality environments.
• College Certificate with equivalent experience/qualification
• Bachelor's Degree with equivalent experience/qualification

Experience Level

• 5-7 years of relevant experience maintaining and troubleshooting critical facility or industrial equipment, including cold rooms or refrigeration systems.
• Demonstrated experience coordinating specialized contractors, maintenance plans, alarms, failures, technical documentation and return-to-service testing. Experience in pharmaceutical or regulated cold-chain operations is highly desirable

We Offer

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.