Costumer service representative

IQOR COLOMBIA; Envigado; Presencial; COP 20.088.000 - 29.016.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

International work environment

Career growth

Employee wellness benefits

Descripción de la vacante

IQOR COLOMBIA is seeking a bilingual English-speaking customer service representative to join our international team. You will support customers, document interactions, and follow established procedures in a professional environment.

The role emphasizes strong communication, customer focus, and the ability to work on-site in Colombia. Training will be provided and opportunities for professional development exist within a global company.

Formación

• B2+ English proficiency required.
• Strong communication skills essential.
• Customer-focused mindset and positive attitude.
• Basic computer skills and ability toLearn new software.
• On-site availability required.

Responsabilidades

• Understand and resolve customer needs.
• Provide accurate information.
• Document customer interactions.
• Follow established procedures.
• Deliver excellent customer experiences.
• Meet quality and productivity goals.

Conocimientos

English proficiency

Communication skills

Customer focus

Basic computer skills

On-site availability

Descripción del empleo

Bilingual in English and ready for your next career opportunity?Join an international customer service team where you'll use your English every day, support customers, and develop valuable communication skills in a professional environment.

Responsibilities

• Understand and resolve customer needs.
• Provide accurate information.
• Document customer interactions.
• Follow established procedures.
• Deliver excellent customer experiences.
• Meet quality and productivity goals.

Requirements

• B2+ English
• Good communication skills
• Customer-focused mindset
• Basic computer skills
• On-site availability

Why join?

• International work environment
• Professional development
• Paid Training
• Career growth
• Employee wellness Benefits

Ready to take the next step?