Content Management Sr Associate OC-48

Find Job Latam; Bogotá; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Travel insurance

Birthday off

Free parking

Descripción de la vacante

Find Job Latam is seeking a Content Management Sr Associate to support knowledge management initiatives, working closely with leadership to identify, capture, share, and transform key information into value.

The role will manage intranet content, AI adoption, knowledge sharing, and collaboration across global teams and stakeholders. Strong KM and project leadership are essential.

Formación

• Bachelor's degree in a related field is required.
• Advanced degree in a related field preferred.
• PMP certification nice to have.

Responsabilidades

• Serve as trusted advisor to leadership.
• Create and refine knowledge management strategies and tactical plans.
• Provide access to key insights through intranet and knowledge collections.
• Connect people to content as a subject matter specialist.
• Identify pain points and propose KM solutions for sales/service.
• Drive AI tool rollout and adoption across teams.
• Support knowledge management initiatives during M&A activities.
• Participate in KM Leadership Team and globalize KM functions.
• Collaborate with Knowledge Analysts located in India.

Conocimientos

Knowledge management

Project management

Leadership

Communication

Educación

Bachelor's degree in related field

Advanced degree preferred

PMP Certification nice to have

Herramientas

SharePoint

Copilot

Teams

Viva Engage

Descripción del empleo

We are seeking a Content Management Sr Associate to support knowledge management initiatives, working closely with leadership to develop and execute strategies for identifying, capturing, sharing, and transforming key information and intellectual capital into value.

The role will support intranet and content management, AI adoption, knowledge sharing, and collaboration across teams and global stakeholders.

Responsibilities

• Serve as a trusted advisor to leadership.
• Create and continually refine knowledge management strategies and tactical plans.
• Provide access to key insights and practice information through ownership of intranet and development of knowledge collections and packaged content.
• Serve as a subject matter specialist, connecting people to people and people to content.
• Identify pain points and recommend solutions supporting sales and service delivery.
• Drive innovation and support the rollout and adoption of AI tools and agents.
• Support M&A efforts by developing strategies and frameworks to capture, organize, and share critical knowledge and facilitate collaboration.
• Support execution of national knowledge management programs and initiatives.
• Participate in the KM Leadership Team and help globalize the KM function.
• Work with and develop a team of Knowledge Analysts located in India.

Technical Competencies

Strong understanding and extensive use of knowledge management methodologies, intranet / portal management, website usability, subscription management, collaboration tools, content and document management, search engines, taxonomy / metadata, metrics reporting / analytics, workflow and process automation applications, and AI agents.

Proficiency in Microsoft Suite including SharePoint, Copilot, Teams, and Viva Engage.

Education

Bachelor's Degree in a related field of study required (Business, Management, Marketing, Information Systems, Library Sciences, Journalism and/or Communications).

Advanced degree in a related field preferred. PMP Certification nice to have.

Years of Experience

6–10 years of professional experience, including 3–5 years of knowledge management experience in a global professional services organization.

Prior consulting experience and experience working with and managing an offshore team are preferred.

Additional Information

• Strong project management and negotiation capabilities.
• Excellent verbal and written communication skills.
• Strong professional presence and business acumen.
• Ability to facilitate leadership discussions and build consensus.
• Experience working and managing resources in a virtual environment.
• Ability to manage multiple competing priorities in a changing environment.
• Analytical and conceptual thinker with experience developing strategic solutions for knowledge sharing and learning.
• Excellent relationship management and interpersonal skills.
• Goal-oriented with high standards for quality and performance.

Benefits

• 80% of the insurance cost covered by the company; the remaining 20% is deducted through payroll
• Insured amount of 50,000,000 COP
• Work Travel Insurance: 100% covered by the company
• Birthday Day Off
• Early vacation eligibility
• Free parking: 100% covered by the company