Senior Content & Knowledge Management Specialist

Oceans Code Experts; Colombia; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Oceans Code Experts in Colombia seeks a Senior Associate in Content Management to optimize knowledge and content across global professional services teams. You will manage intranet portals, drive taxonomy, analytics, and workflow automation to boost usability and collaboration.

The ideal candidate has 8–10 years of experience, including 3–5 in knowledge management, and strong MS 365 skills (SharePoint, CoPilot, Teams, Viva Engage). Offshore collaboration experience is a plus.

Formación

• 8-10 years of professional experience with 3-5 years in knowledge management.
• Advanced degree in a related field is preferred.
• Proficiency in Microsoft Suite including SharePoint, CoPilot, Teams, and Viva Engage.
• Experience with offshore teams is a plus.

Responsabilidades

• Utilize knowledge management methodologies to enhance content management processes.
• Manage intranet/portal management, website usability, and subscription management.
• Implement collaboration tools to facilitate team communication and efficiency.
• Oversee content and document management systems for optimal organization and accessibility.
• Utilize search engines, taxonomy/metadata, and metrics reporting/analytics effectively.
• Implement workflow and process automation applications to streamline operations.
• Utilize AI agents to enhance knowledge sharing and management.
• Collaborate with cross-functional teams to support global professional services organizations.

Conocimientos

Knowledge management

Content management

Analytics

Collaboration

AI concepts

Educación

Advanced degree in a related field

Herramientas

SharePoint

CoPilot

Teams

Viva Engage

Descripción del empleo

Oceans Code Experts in Colombia seeks a Senior Associate in Content Management to optimize knowledge and content across global professional services teams. You will manage intranet portals, drive taxonomy, analytics, and workflow automation to boost usability and collaboration.

The ideal candidate has 8–10 years of experience, including 3–5 in knowledge management, and strong MS 365 skills (SharePoint, CoPilot, Teams, Viva Engage). Offshore collaboration experience is a plus.