Collision Estimator: Customer-Focused Repair Lead

Holdings LLC; Elmhurst (IL); Presencial; COP 173 534 000 - 246 103 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual PTO

Paid Holidays

401(k)

Health Insurance

Discounts

Resumo da oferta

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, creating estimates, and coordinating repairs. You will communicate with customers and insurers, document processes, and align with team members to meet KPIs.

What you bring: basic computer skills, a high school diploma, and willingness to complete I-CAR training. A valid driver's license is required, and DRP guidelines knowledge is a plus.

Qualificações

• Knowledge of Repairs and OE Guidelines.
• Awareness of where to look for answers.
• Compliance for DRP's.

Responsabilidades

• Document all customer interactions accurately and update records.
• Guide customers through the repair process and provide excellent service.
• Ensure compliance with insurance client requirements and WOW standards.
• Communicate customer requests to the team and support production walks.

Conhecimentos

Basic Computer Skills

DRP Compliance

I-CAR Training willing

Valid Driver's License

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, creating estimates, and coordinating repairs. You will communicate with customers and insurers, document processes, and align with team members to meet KPIs.

What you bring: basic computer skills, a high school diploma, and willingness to complete I-CAR training. A valid driver's license is required, and DRP guidelines knowledge is a plus.