Cloud Platform Lead — Reliability & Data Orchestration

AgileEngine, LLC.; Perímetro Urbano Barranquilla; Híbrido; COP 397.390.000 - 496.738.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD‑based pay

Exciting projects

Flextime

Descripción de la vacante

AgileEngine is seeking a Cloud Platform Technical Lead to own the reliability and orchestration of a regulated healthcare enterprise data platform. You will lead the transition to managed services, define cloud architecture principles, and direct AWS, Kubernetes, Argo Workflows, and Snowflake operations to ensure production readiness.

The role emphasizes incident leadership, cross‑platform collaboration, and strategic improvements in observability, automation, and security, with LatAm service

Responsabilidades

• Own the technical direction and end‑to‑end reliability of the managed Data Platform across AWS, Amazon EKS, Kubernetes, Argo Workflows, Snowflake, S3, Fivetran and custom ingestion pipelines, and Tableau dependencies.
• Lead the technical transition into managed services, including platform discovery, dependency mapping, risk identification, knowledge transfer, shadowing, reverse shadowing, and readiness validation by platform tower.
• Establish and evolve cloud architecture principles, Infrastructure as Code standards, CI/CD and release practices, observability patterns, operational controls, and platform engineering priorities.
• Provide technical leadership for AWS infrastructure, Kubernetes and EKS operations, Argo Workflows, deployment automation, secrets and access management, platform capacity, and production reliability.
• Translate business, service, security, and platform needs into actionable technical requirements, implementation plans, and a prioritized continuous‑improvement backlog.
• Guide cross‑platform decisions involving Snowflake, dbt, Fivetran, custom ingestion, S3 data‑lake operations, workflow orchestration, data quality, and downstream analytics dependencies.
• Lead complex cross‑platform troubleshooting and L3 escalation, coordinating engineers when incidents span infrastructure, ingestion, orchestration, Snowflake, and Tableau.
• Direct technical response during major incidents, including impact assessment, stakeholder communication, recovery strategy, root‑cause analysis, post‑incident review, and preventive actions.
• Ensure that changes and releases include appropriate technical review, dependency analysis, validation, rollback planning, traceability, and coordination across affected platform components.
• Define and monitor reliability indicators such as availability, ingestion success, data freshness, workflow reliability, deployment outcomes, alert quality, mean time to restore service, and recurring incident patterns.
• Lead improvements in automation, observability, auto‑remediation, platform resilience, deployment safety, performance, security, capacity management, and cloud cost efficiency.
• Partner with Security, Governance, Analytics, IT, and platform stakeholders to ensure least‑privilege access, secrets management, auditability, controlled changes, and appropriate handling of regulated data.
• Review technical designs and high‑impact changes, challenge assumptions, document tradeoffs, and ensure solutions remain secure, scalable, and supportable within the managed‑service operating model.
• Mentor Senior and Middle‑level engineers, delegate ownership effectively, improve team practices, and build consistent technical capability across the distributed team.
• Maintain alignment between the LatAm and India coverage windows through clear ownership, escalation paths, operating procedures, and structured handoffs.
• Participate in the senior escalation and on‑call model for critical incidents outside staffed service hours.

Descripción del empleo

AgileEngine is seeking a Cloud Platform Technical Lead to own the reliability and orchestration of a regulated healthcare enterprise data platform. You will lead the transition to managed services, define cloud architecture principles, and direct AWS, Kubernetes, Argo Workflows, and Snowflake operations to ensure production readiness.

The role emphasizes incident leadership, cross‑platform collaboration, and strategic improvements in observability, automation, and security, with LatAm service