Client Service Representative

1840&Company; Bogotá ciudad; A distancia; COP 24.000.000 - 40.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

1840 & Company is hiring a Client Service Representative to join its LATAM team and promote the COMPASS product suite to subcontractors. The role emphasizes client relationship building, fast inquiry response, and meeting sales targets.

The candidate should have at least two years in customer service or sales, be tech-savvy, and proficient with Salesforce, MS Office, and G-Suite. Remote-friendly with an international scope and flexible hours.

Formación

• Two years of experience in customer service and/or sales.
• Excellent written and verbal communication skills.
• Tech-savvy with ability to learn new technologies.
• Proficiency with MS Office, G-Suite, and Salesforce.
• Previous client-facing experience in construction or SaaS is a plus.

Responsabilidades

• Promoting and selling the COMPASS suite of products to subcontractors who are not familiar with our paid product.
• Developing, growing, and nurturing client relationships.
• Addressing all client inquiries on technical issues, processes, and fees,
• Responding to incoming and outgoing client calls and emails.
• External outreach to supporting educational and promotional campaigns.
• Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
• Exceptional level of written and verbal communication skills
• A minimum of 2 years of experience in customer service and/or sales
• Previous client-facing experience in construction or software as a service (SAAS) is a plus.
• Tech-savvy and able to learn, adapt, and effectively communicate new technologies.
• Highly organized and able to multi-task and prioritize multiple strategic initiatives.
• Entrepreneurial and go-getter attitude with a drive to disrupt the status quo.
• Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).
• Previous Sales experience is considered an asset.

Conocimientos

Communication

Independence

Multitasking

Sales experience

Customer service

Tech-savvy

Target-driven

Herramientas

Salesforce

MS Office

G-Suite

Descripción del empleo

Client Service Representative

We are looking for a motivated and driven Client Service Representative to join our team in LATAM.

As a successful candidate, you’ll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You’ll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets.

Working Hours

11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST

Responsibilities

• Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.
• Developing, growing, and nurturing client relationships.
• Addressing all client inquiries on technical issues, processes, and fees,
• Responding to incoming and outgoing client calls and emails.
• External outreach to supporting educational and promotional campaigns.
• Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
• Exceptional level of written and verbal communication skills
• A minimum of 2 years of experience in customer service and/or sales
• Previous client-facing experience in construction or software as a service (SAAS) is a plus.
• Tech-savvy and able to learn, adapt, and effectively communicate new technologies.
• Highly organized and able to multi-task and prioritize multiple strategic initiatives.
• Entrepreneurial and go-getter attitude with a drive to disrupt the status quo.
• Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).
• Previous Sales experience is considered an asset.

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.