Client Engagement Specialist (Colombia)

Dynamics ATS; Colombia; Remote; COP 24,000,000 - 54,000,000; Full time

Job summary

DOXA is seeking a Client Engagement Specialist in Colombia (remote) to identify, engage, and qualify candidates for business coaching opportunities. You will build an active pipeline via LinkedIn Recruiter, personalized outreach, and follow-up strategies, coordinating appointments with coaches and ensuring a smooth candidate experience.

Ideal candidates have 1–2 years in talent sourcing or recruiting, strong English, and hands-on experience with LinkedIn Recruiter, HubSpot, and Google Workspace.

Qualifications

• Bachelor’s Degree in HR, Business, Marketing, or related fields is a plus.
• 1–2 years of experience in talent sourcing, candidate engagement or recruiting.
• Proficient with LinkedIn Recruiter, Boolean search, and advanced sourcing; strong English and communication.
• Experience with HubSpot, Microsoft 365, and Google Workspace preferred but not required.

Responsibilities

• Identify candidates using LinkedIn Recruiter aligned to open opportunities.
• Translate job descriptions into effective sourcing strategies.
• Build targeted searches by title, skills, geography, and industry.
• Use Boolean searches to identify active and passive candidates.
• Review profiles to assess fit with position requirements.
• Maintain healthy candidate pipelines across positions.
• Initiate personalized outreach via LinkedIn Recruiter and InMail.
• Tailor messages to each candidate's background and fit.
• Engage passive candidates professionally to reflect brand.
• Follow up consistently to improve engagement.
• Maintain a positive candidate experience throughout outreach.
• Confirm required information and qualifications before advancing.
• Identify candidates meeting requirements for recruiter review.
• Respond to questions with pre-defined opportunity messaging.
• Maintain professional relationships regardless of placement potential.
• Schedule qualified candidates for conversations with the appropriate coach.
• Coordinate calendars to facilitate timely interviews or screening conversations.
• Provide coaches with clear candidate notes and sourcing context.
• Ensure accurate and timely handoffs between engagement and recruiting teams.
• Track appointment outcomes and incorporate coach feedback to improve sourcing quality.
• Maintain accurate candidate records and outreach activity.

Skills

LinkedIn Recruiter

Boolean search

Candidate sourcing

Written English

HubSpot

Microsoft 365

Google Workspace

Education

Bachelor’s Degree

Tools

HubSpot

Microsoft 365

Google Workspace

Job description

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:

We’re seeking a Client Engagement Specialist to identify, engage, and qualify potential candidates for business coaching opportunities. This role focuses on building and maintaining an active pipeline through LinkedIn Recruiter, personalized outreach, and effective follow-up strategies.

You’ll play a key role in connecting qualified candidates with the appropriate business coaches, nurturing professional relationships, and coordinating appointments to support successful placements. Through consistent communication, strong research skills, and organized pipeline management, you’ll help ensure a positive candidate experience throughout the engagement process.

Location: Must be in Colombia – Remote.

Environment: Colombian and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 8:00 AM – 5:00 PM CST.

Contract: Non-fixed Term Colombian Contract.

Requirements:

• Education: Bachelor’s Degree in Human Resources, Business Administration, Marketing, or related fields is a plus.
• Experience: 1–2 years of experience in talent sourcing, candidate engagement, recruiting, or a similar role.
• Skills: Hands-on experience with LinkedIn Recruiter, Boolean search techniques, and advanced candidate sourcing strategies. Excellent written English, professional communication, follow-up, organization, and pipeline management skills. Experience with HubSpot, Microsoft Business Suite, and Google Business Suite is preferred but not required.
• Characteristics: Highly organized, detail-oriented, proactive, and self-motivated, with strong relationship-building skills and the ability to manage multiple searches independently in a fully remote environment.

Responsibilities:

Candidate Research & Talent Sourcing (40%)

• Use LinkedIn Recruiter to proactively identify candidates who align with open opportunities
• Translate job descriptions and recruiter requirements into effective candidate sourcing strategies.
• Build targeted searches using job titles, skills, experience, industries, geography, companies, and other relevant criteria.
• Use Boolean search techniques and LinkedIn Recruiter filters to identify qualified active and passive candidates.
• Review candidate profiles and professional backgrounds to evaluate alignment with position requirements.
• Conduct additional candidate research as needed to validate experience and personalize outreach.
• Build and maintain healthy candidate pipelines across assigned positions.

Outbound Candidate Engagement (20%)

• Initiate personalized candidate outreach using approved messaging through LinkedIn Recruiter and InMail
• Tailor outreach based on each candidate's professional background, experience, and potential alignment with the opportunity.
• Engage passive candidates professionally and respectfully while representing the company and client brand.
• Execute consistent follow-up sequences to improve candidate engagement and response rates.
• Maintain a positive candidate experience throughout the outreach process.

Candidate Qualification & Nurturing (10%)

• Confirm required candidate information and preliminary qualifications before advancing candidates.
• Identify candidates who meet established requirements and are appropriate for recruiter review.
• Respond to candidate questions and provide accurate information using pre-defined messaging about opportunities within the scope of the role.
• Maintain professional relationships with candidates regardless of immediate placement potential.
• Schedule qualified candidates for conversations with the appropriate coach.
• Coordinate calendars to facilitate timely interviews or screening conversations.
• Provide coaches with clear candidate notes, sourcing context, relevant qualifications, and communication history prior to scheduled meetings.
• Ensure accurate and timely handoffs between candidate engagement and the recruiting team.
• Track appointment outcomes and incorporate coach feedback to continuously improve sourcing quality.
• Maintain accurate candidate records, outreach activity, responses, status updates, and next steps within LinkedIn Recruiter and Hubspot.
• Organize candidate pipeline by position, stage, qualification, and follow-up requirements.
• Maintain appropriate confidentiality and data-handling standards when working with candidate information.

Performance and Improvement

• Work toward established goals for qualified candidates sourced, candidate engagement, response rates, and recruiter appointments.
• Expected to deliver 120-160 outreach messages daily after initial training, working toward delivering 6-8 calls booked daily.
• Monitor sourcing and outreach performance to identify opportunities for improvement.
• Work with Senior Franchise Specialist to evaluate which searches, candidate profiles, and messaging approaches generate the strongest results.
• Share insights regarding candidate availability, common objections, and talent trends.
• Continuously improve sourcing, outreach, and candidate engagement process.