Chat Sales Expert - English B2 | Onsite Bogotá

Computrabajo; Bogotá; On-site; COP 24,922,000 - 29,851,000; Full time

Benefits offered by this job

Indefinite contract

Paid training and education

Bonifications and commissions

Job summary

TOP Team is hiring a Chat Sales Expert to handle English-speaking customer conversations in Bogotá. You will identify customer needs, recommend products, and deliver outstanding service through precise, written communication.

Requirements include a B2 English level, a high school diploma, and full availability to work a 42-hour weekly schedule. The role offers an indefinite contract and paid training, with opportunities for growth in a multinational environment.

Qualifications

• Language level(s): B2.
• Education: High school diploma.
• Availability: 42 hours per week, 2 days off.
• Strong commercial mindset and sales orientation.
• Excellent writing skills.

Responsibilities

• Understand customer needs through chat and recommend product/services.
• Deliver excellent customer service via active listening and clear written communication.
• Handle confidential customer information professionally.
• Assist customers with inquiries and identify opportunities to promote offerings.
• Maintain up-to-date knowledge of products and promotions to ensure accurate information.

Skills

Sales mindset

Customer service

Chat support

Excellent writing

English B2

Education

High school diploma

Job description

TOP Team is hiring a Chat Sales Expert to handle English-speaking customer conversations in Bogotá. You will identify customer needs, recommend products, and deliver outstanding service through precise, written communication.

Requirements include a B2 English level, a high school diploma, and full availability to work a 42-hour weekly schedule. The role offers an indefinite contract and paid training, with opportunities for growth in a multinational environment.