Bilingual Customer Expert: Multichannel Support

Computrabajo; Bogotá; On-site; COP 18,000,000 - 30,000,000; Full time

Benefits offered by this job

42-hour work week

Indefinite contract

Gaming Arena access

Employee fund benefits

Job summary

Computrabajo is seeking a bilingual Customer Expert in Bogotá to assist customers by responding to inquiries, offering clear guidance, and delivering effective solutions across service scenarios.

You will focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction while working on-site with a 42-hour work week and long-term stability.

Qualifications

• Intermediate to advanced English required (B2+).
• Excellent communication and problem-solving skills.
• Customer service mindset with accountability.

Responsibilities

• Respond to customer inquiries with clear, friendly guidance.
• Provide effective solutions across service scenarios.
• Understand customer needs and handle information responsibly.
• Deliver a smooth, positive experience in every interaction.

Skills

Bilingual English (B2+)

Customer-focused

Clear communicator

Team player

Job description

Computrabajo is seeking a bilingual Customer Expert in Bogotá to assist customers by responding to inquiries, offering clear guidance, and delivering effective solutions across service scenarios.

You will focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction while working on-site with a 42-hour work week and long-term stability.