Legal Assistant – Pre-Litigation (Personal Injury)

Horizon Premier Staffing; Colombia; Remote; COP 133,562,000 - 197,163,000; Full time

Job summary

Horizon Premier Staffing is seeking an experienced Pre-Litigation Legal Assistant for a fully remote role serving a U.S.-based Personal Injury firm. Candidates located in Latin America (LATAM) or the Philippines are encouraged to apply.

The ideal candidate has hands-on experience with U.S. Personal Injury law, understands pre-suit processes, and can manage case documentation, client communications, and insurance correspondence with minimal supervision.

Qualifications

• Strong written and verbal English communication skills.
• Ability to work independently in a remote environment.
• Excellent organizational skills, attention to detail, and time management.
• Experience with CRM or legal case management software.

Responsibilities

• Assist attorneys and case managers with Personal Injury cases throughout the pre-litigation process.
• Monitor case progress, outstanding documentation, and important deadlines.
• Maintain accurate and organized case files from intake through the pre-suit stage.
• Identify missing documentation and follow up to ensure timely case progression.
• Coordinate with attorneys and other legal team members regarding case updates and priorities.

Skills

English communication

Work independently

Organizational skills

Attention to detail

Microsoft Office

Tools

CRM software

Legal case management software

Job description

Full-Time | Remote | Latin America (LATAM) or the Philippines

A growing U.S.-based Personal Injury law firm is seeking an experienced Pre-Litigation Legal Assistant to join its team remotely. This opportunity is open to qualified candidates located in Latin America (LATAM) or the Philippines.

The ideal candidate has hands-on experience working with U.S. Personal Injury law firms, understands the pre-suit process, and can effectively manage case documentation, client communication, insurance correspondence, and administrative responsibilities.

This role requires a highly organized, detail-oriented professional who can work independently, maintain accurate case records, and proactively assist attorneys and case managers in moving cases forward.

Key Responsibilities

Case Management & Attorney Support

• Assist attorneys and case managers with Personal Injury cases throughout the pre-litigation process.
• Monitor case progress, outstanding documentation, and important deadlines.
• Maintain accurate and organized case files from intake through the pre-suit stage.
• Identify missing documentation and follow up to ensure timely case progression.
• Coordinate with attorneys and other legal team members regarding case updates and priorities.

Medical Records & Case Documentation

• Request, collect, and organize medical records, medical bills, and supporting documentation.
• Communicate with healthcare providers regarding treatment records and outstanding requests.
• Review case files to ensure required documents and information are complete.
• Track medical treatment updates and maintain accurate records of case-related information.
• Assist with preparing and organizing documentation for settlement demand packages.

Insurance Claims & Pre-Litigation Support

• Communicate with insurance companies and adjusters regarding claims and case updates.
• Assist with gathering insurance information, claim details, and supporting documentation.
• Follow up on pending insurance requests and outstanding correspondence.
• Support the preparation of demand letters and settlement-related documentation.
• Maintain organized records of insurance communications and claim activity.

Client & Professional Communication

• Maintain professional communication with clients regarding case progress and required documentation.
• Follow up with clients to obtain missing information and provide updates.
• Coordinate communication between clients, attorneys, medical providers, and insurance representatives.
• Recognize issues requiring attorney attention and communicate them promptly.
• Handle confidential client information with professionalism and discretion.
• Update and maintain case information using CRM or legal case management systems.
• Organize digital documents, correspondence, and case-related records.
• Use Microsoft Office, email platforms, and document management tools efficiently.
• Track assigned tasks, deadlines, and follow-up activities.
• Provide general administrative assistance to support daily legal operations.

Required Qualifications

• Previous experience working with a U.S.-based Personal Injury law firm.
• Hands-on experience handling Pre-Suit / Pre-Litigation Personal Injury cases.
• Strong understanding of Personal Injury case workflows and pre-litigation procedures.
• Experience requesting medical records, handling insurance correspondence, and organizing case documentation.
• Familiarity with demand preparation and settlement-related processes.
• Experience working with any CRM or legal case management software.
• Strong written and verbal English communication skills.
• Excellent organizational skills, attention to detail, and time management.
• Ability to manage multiple cases and prioritize responsibilities effectively.
• Ability to work independently in a remote environment.
• Strong computer skills and proficiency in Microsoft Office applications.
• Must be located in Latin America (LATAM) or the Philippines.

Preferred Qualifications

• Experience assisting with demand packages and settlement documentation.
• Familiarity with insurance claims, medical billing, and treatment coordination.
• Previous experience communicating directly with U.S. clients, insurance adjusters, and medical providers.
• Experience maintaining high-volume Personal Injury caseloads.
• Familiarity with digital document management and legal administrative workflows.

Ideal Candidate

You are an organized, proactive, and dependable legal professional with a solid understanding of the Personal Injury pre-litigation process.

You are comfortable managing multiple responsibilities, following up on outstanding documentation, and ensuring case information remains accurate and up to date.

You communicate confidently in English, understand the importance of deadlines, and take initiative to support attorneys and case managers without requiring constant supervision.

You recognize the importance of client communication, confidentiality, and attention to detail when handling Personal Injury cases.

Why Join This Opportunity?

• 100% Remote: Work from Latin America or the Philippines while supporting a U.S.-based Personal Injury law firm.
• Professional Development: Continue building your experience in the U.S. legal industry.
• Direct Legal Team Support: Work closely with attorneys and case managers throughout the pre-litigation process.
• Collaborative Environment: Become part of a professional team focused on organization, communication, and efficient case management.
• Long-Term Opportunity: Join a growing legal practice seeking dependable professionals who can contribute to its continued success.