Business Assistant

GenesisFX Markets; Medellín; Hybrid; COP 27,900,000 - 50,220,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

GenesisFX Markets is seeking a detail-oriented Business Assistant to support day-to-day operations in Medellín. The role combines onsite collaboration with some work-from-home flexibility, and focuses on administrative tasks, calendar management, and preparing reports for leadership.

You will handle client communications, assist with customer inquiries, and help drive process improvements by analyzing operational data and coordinating with cross-functional teams in a fast-paced trading

Qualifications

• Strong analytical skills to interpret data and identify trends.
• Solid business understanding of trading, financial markets, or fintech operations.
• Excellent communication and customer service to manage client interactions.
• Proven administrative experience including calendar management and documentation.
• Proficiency with office productivity tools (spreadsheets, presentations).
• High level of organization and ability to manage multiple tasks.

Responsibilities

• Provide day-to-day administrative support and record-keeping.
• Coordinate calendars and prepare reports and presentations for leadership.
• Handle client communications and assist with customer service inquiries.
• Support cross-functional projects and drive process improvements.
• Analyze operational data to identify efficiency opportunities.

Skills

Analytical skills

Business understanding

Communication skills

Administrative support

Office tools

Organization

Hybrid work adaptability

Education

Bachelor's degree in Business Administration, Finance, Communications, or related field

Tools

CRM or ticketing systems

Job description

Company Description

GenesisFX Markets is a high-performance, technology-integrated trading ecosystem serving a global community of market participants. The company focuses on outperformance by combining advanced trading infrastructure with direct access to institutional liquidity across Forex, Commodities, and Indices. Its platform architecture is designed for ultra-low latency, precise order execution, minimal slippage, and scalable reliability. GenesisFX Markets operates a secure, compliant, and continuously evolving environment to meet the complex needs of modern international traders. Team members join a culture centered on innovation, client-centric operations, and empowering traders to execute strategies with confidence.

Role Description

The Business Assistant is a full-time hybrid role based in Medellín, with a combination of onsite work and some work-from-home flexibility. This role supports day-to-day business operations by managing administrative tasks, maintaining records, coordinating calendars, and preparing reports and presentations. The Business Assistant will handle client-facing communications, assist with customer service inquiries, and help ensure timely follow-up with internal and external stakeholders. The role also involves analyzing operational data, supporting business projects, and collaborating with cross-functional teams to improve processes and efficiency. The successful candidate will be detail-oriented, organized, and comfortable working in a fast-paced, trading-focused environment.

Qualifications

• Strong Analytical Skills, with the ability to interpret data, identify trends, and support decision-making.
• Solid Business understanding, including basic knowledge of trading, financial markets, or fintech operations.
• Excellent Communication and Customer Service skills to manage client interactions and internal coordination.
• Proven Administrative Assistance experience, including calendar management, documentation, and task prioritization.
• Proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or ticketing systems).
• High level of organization, attention to detail, and ability to manage multiple tasks and deadlines.
• Comfort working in a hybrid environment, with the ability to collaborate both onsite in Medellín and remotely.
• Bachelor’s degree in Business Administration, Finance, Communications, or a related field, or equivalent practical experience.
• Prior experience in financial services, trading, or a technology-driven company is an advantage.