Bilingual Sales Representative

Emapta Global; Bogotá; Presencial; COP 39.060.000 - 72.540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Custom laptop

Client exposure

Upskilling program

Global exposure

5-day work week

Vacation days

Descripción de la vacante

Emapta Latam (Emapta Global) is seeking an Inside Sales Representative to drive customer growth in the digital insurance industry. You will conduct outbound and inbound calls, overcome objections, and transfer qualified prospects to insurance agents, while building rapport and documenting notes to support conversions.

The role offers an onsite setup in Connecta 26, Colombia, with a 5-day work week, 20 vacation days, a personalized laptop, direct client exposure, diverse work environment, and

Formación

• At least 2 years of relevant work experience.
• Ability to overcome objections and navigate challenging conversations.
• Strong work ethic and drive to achieve results.
• Passion for clearly communicating value propositions to customers.
• Strong written communication skills for call notes.
• Self-starter mentality with the ability to work independently.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to insurance agents.
• Handle inbound calls, identify the reason for each inquiry, and transfer callers to the appropriate queue.
• Build rapport and establish positive relationships with clients over the phone.
• Manage the sales process by maintaining organized notes and follow-up tasks.
• Collect and document customer information accurately and diligently.
• Clearly articulate the value proposition to prospective customers.
• Achieve established sales targets for call volume, transfers, conversions, and quality.

Conocimientos

Objection handling

Effective communication

Written communication

Self-starter

Independence

Prioritization

Descripción del empleo

Drive Customer Growth in the Digital Insurance Industry

Transform strong communication into lasting impact within the evolving digital insurance industry. The Inside Sales Representative drives customer acquisition by engaging prospects, communicating meaningful value, and connecting qualified consumers with trusted insurance advisors. Develop international sales expertise alongside an award-winning client while enjoying Emapta's stability, work-life balance, global exposure, and career growth-creating a top 1% experience for top 1% talent.

Snapshot

• Employment Type: Indefinite Term Contract
• Work Setup: Onsite, Connecta 26, Colombia
• 5 days work week
• 20 vacation days in total
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

Qualifications

• At least 2 years of relevant work experience
• Strong ability to overcome objections and navigate challenging conversations
• Strong work ethic and drive to achieve results
• Passion for clearly communicating value propositions to customers
• Strong written communication skills for preparing clear and helpful call notes
• Self-starter mentality with the ability to work independently
• Ability to manage multiple priorities and demands in a fast-paced environment

Responsibilities

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to insurance agents.
• Handle inbound calls, identify the reason for each inquiry, and transfer callers to the appropriate queue.
• Build rapport and establish positive relationships with clients over the phone.
• Manage the sales process effectively by maintaining organized notes and follow-up tasks.
• Collect and document customer information accurately and diligently.
• Clearly articulate the value proposition to prospective customers.
• Achieve established sales targets for call volume, transfers, conversions, and quality.

About the Client

Our client is an award-winning U.S. digital insurance agency transforming how consumers protect their homes, vehicles, and other valued assets. Its innovative marketplace connects customers with more than 40 A-rated insurance carriers while combining intuitive technology with guidance from licensed advisors. Recognized repeatedly for product innovation and workplace culture, the company serves partners across mortgage, banking, automotive, and real estate industries while maintaining an exceptional customer experience and a Net Promoter Score of 90 nationwide.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 12,000 talented professionals, Emapta continues to set new standards in the industry.