Bilingual Operations Assistant: Scheduling & Invoicing

Somewhere; Puerto Rico; Presencial; COP 109.344.000 - 140.585.000; Jornada completa

Descripción de la vacante

Somewhere is seeking an Operations / Office Assistant in Puerto Rico to manage daily customer communication, scheduling, estimates, invoicing, and payment tracking. You’ll serve as the primary administrative contact, coordinating with field technicians and maintaining organized records across systems.

The role requires 2+ years in admin/ops, fluent Spanish and strong English, and a proactive, independent work style in a service-based business environment.

Formación

• 2+ years of experience in administrative, operations, customer service, or office support.
• Experience in a service-based business, home services, property management, construction, or similar is strongly preferred.
• Fluent Spanish with strong written and verbal communication skills.
• Strong English communication skills and excellent organization.
• Ability to manage multiple priorities in a fast-paced environment and take ownership.
• Comfortable learning new software and technology and communicating with customers and field technicians.

Responsabilidades

• Handle day-to-day customer communication and scheduling, estimates, invoicing, and payment tracking.
• Coordinate with field technicians and manage the company calendar.
• Prepare and send estimates and invoices, and follow up on outstanding payments.
• Maintain organized records and support owner with administrative tasks.
• Identify process improvements to boost organization, communication, and efficiency.

Conocimientos

Customer service

Phone communication

Organizational skills

Multitasking

Self-starter

Bilingual: Spanish/English

Descripción del empleo

Somewhere is seeking an Operations / Office Assistant in Puerto Rico to manage daily customer communication, scheduling, estimates, invoicing, and payment tracking. You’ll serve as the primary administrative contact, coordinating with field technicians and maintaining organized records across systems.

The role requires 2+ years in admin/ops, fluent Spanish and strong English, and a proactive, independent work style in a service-based business environment.