Bilingual Loan Officer (Encompass experience)

Procesos Bilingües; Perímetro Urbano Barranquilla; Vor Ort; COP 69.032.000 - 86.290.000; Vollzeit

Zusammenfassung

Procesos Bilingües in Colombia is seeking a remote loan officer to manage the end-to-end documentation process for client files, ensuring accuracy and timely submission.

The role requires full-time commitment, fluent English and Spanish at C1, strong customer service, and experience supervising staff. Salary is USD 2,000–2,500 per month.

Qualifikationen

• Great customer service and supervising skills.
• Fully bilingual English/Spanish, minimum level C1.
• Detail-oriented, highly organized with people-management experience.

Aufgaben

• Collect loan documentation from the client.
• Upload provided docs from client to encompass.
• Once file is approved, work on conditions with processor and client.
• Resolve any missing information or concerns about a file.
• Follow up with Processor/Appraisal desk/LO about file’s condition.

Kenntnisse

Customer service

Supervising skills

Bilingual English/Spanish

Attention to detail

Organization

Jobbeschreibung

• Collect loan documentation from the client
• Upload provided docs from client to encompass
• Once file is approved work on conditions with processor and client
• Resolve any missing information or concern about a file
• Follow up with Processor/Appraisal desk/LO about file’s condition

Requirements:

• Great customer service and supervising skills.
• Detailed oriented, very organized and experience managing people.
• Fully Bilingual English/Spanish, the minimum level required C1
• Full-time availability

Schedule:

Mon - Friday. (9:00 Am / 5:00Pm)

About contracting & salary compensation:

Salary Compensation: $ 2.000 - 2.500 per / month USD (entry salary)

Job Type:

Full-time

Experience:

• Encompass: 1 year (Required)
• Loan officer: 2 years (Required)

Work Location:

Remote