Bilingual Legal Intake Specialist | Client Onboarding

Bibiyan Law Group; Colombia; Vor Ort; COP 12.000.000 - 24.000.000; Vollzeit

Zusammenfassung

Bibiyan Law Group in Colombia seeks an Intake Specialist to manage initial client contacts, gather essential information, and ensure smooth onboarding for California-focused employment matters.

The role requires bilingual English/Spanish communication, accurate transcription, and strong organizational skills to support multiple cases while maintaining confidentiality and professional standards.

Qualifikationen

• Experience in a legal administrative role preferred, with knowledge of employment/labor law.
• Strong project management and task prioritization abilities.
• Accurate transcription of information and records.
• Familiarity with legal intake processes is advantageous.
• Excellent verbal and written communication, phone etiquette.
• Ability to work independently and within a team.
• Detail-oriented with strong organizational skills to handle multiple cases.

Aufgaben

• Conduct initial client interviews to gather information and assess needs.
• Transcribe client conversations for records.
• Manage project timelines and intake processes.
• Collaborate with legal teams across areas including personal injury, environmental, securities, and patent law.
• Use Lexis Nexis for legal research and case prep as needed.
• Maintain confidentiality and ethical standards in handling sensitive information.
• Demonstrate excellent phone etiquette when interacting with clients and stakeholders.
• Assist in preparation of contracts and other legal documents.

Kenntnisse

Legal admin exp

Project management

Transcription

Legal intake

Communications

Independent worker

Detail oriented

Tools

Lexis Nexis

Jobbeschreibung

Bibiyan Law Group in Colombia seeks an Intake Specialist to manage initial client contacts, gather essential information, and ensure smooth onboarding for California-focused employment matters.

The role requires bilingual English/Spanish communication, accurate transcription, and strong organizational skills to support multiple cases while maintaining confidentiality and professional standards.