Bilingual Client Onboarding & Data Services Analyst

Citi; Bogotá ciudad; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Citi is seeking a Client Onboard Analyst to ensure fast, compliant onboarding and account opening for clients in a collaborative, fast-paced environment. The role emphasizes KYC diligence, stakeholder coordination, and continuous process improvement.

The ideal candidate brings 1–3 years in financial services or onboarding, strong English/Spanish communication, and a proactive, detail-minded approach to policy and procedure adherence.

Formación

• Bilingual in English and Spanish; Portuguese is a plus.
• Self-motivated and proactive with continuous improvement
• Highly detail-oriented with strong focus on accuracy
• Excellent team player with collaboration skills
• Able to manage multiple priorities, meet deadlines under pressure
• Strong verbal and written communication skills
• 1–3 years of experience in financial services, operations, onboarding, KYC, or compliance

Responsabilidades

• Ensure quick and seamless onboarding and account opening experience for clients.
• Onboard new client relationships and members using Citi onboarding applications (KYC).
• Perform client documentation searches and compile client profiles.
• Initiate legal negotiations and monitor progress with stakeholders.
• Ensure documentation is current, accurate, and complete.
• Coordinate with Account Opening, Tax, Legal, Credit and other product partners for efficient processing.
• Provide high-level customer service and teamwork with internal partners until requests are completed.
• Continuously analyze onboarding processes and systems to improve efficiency.
• Engage with technology to design, build, and test applications.
• Assess risk in business decisions with regard to Citi’s reputation and compliance.

Conocimientos

English & Spanish fluency

Detail oriented

Team player

Multitasking

Communication skills

Financial services experience (1-3 yrs

Educación

Bachelor’s/University degree or equivalent

Descripción del empleo

Citi is seeking a Client Onboard Analyst to ensure fast, compliant onboarding and account opening for clients in a collaborative, fast-paced environment. The role emphasizes KYC diligence, stakeholder coordination, and continuous process improvement.

The ideal candidate brings 1–3 years in financial services or onboarding, strong English/Spanish communication, and a proactive, detail-minded approach to policy and procedure adherence.