KYC & Onboarding Automation Analyst

Crew; Bogotá; Híbrido; COP 57.835.041 - 77.113.388; Jornada completa

Descripción de la vacante

Jeeves is seeking a detail-oriented KYC/B Onboarding Analyst to join our growing onboarding team in Bogotá. This hybrid, full-time role balances reviewing customer cases with building automated flows using Claude and internal tools.

You'll handle onboarding across NAM, EMEA, and LATAM, perform risk assessments, and ensure compliance while adapting to evolving regulations and new product or market needs.

Formación

• Fluency in Spanish or Portuguese; English required.
• 1–2 years in KYC/KYB, onboarding, or related field.
• Experience in fintech/banking and AML/CFT concepts is a plus.
• Comfort using multiple platforms and AI tools daily.

Responsabilidades

• Review KYC/KYB applications across NAM, EMEA, LATAM with regulatory compliance.
• Prioritize tickets in HubSpot and escalate blockers as needed.
• Automate onboarding flows using Claude and internal tools to cut manual work.
• Identify bottlenecks, propose improvements, and maintain audit trails.
• Collaborate with Compliance, Legal, and Account Management on complex cases.
• Maintain documentation and stay current on regional regulations.

Conocimientos

Spanish/Portuguese fluency

English fluency

Attention to detail

Self-motivated

Adaptability

Communication skills

Educación

1–2 years in KYC/KYB or related field

Finance/Law/Business background

Herramientas

HubSpot

Claude AI tools

Internal tooling

Descripción del empleo

Jeeves is seeking a detail-oriented KYC/B Onboarding Analyst to join our growing onboarding team in Bogotá. This hybrid, full-time role balances reviewing customer cases with building automated flows using Claude and internal tools.

You'll handle onboarding across NAM, EMEA, and LATAM, perform risk assessments, and ensure compliance while adapting to evolving regulations and new product or market needs.