Back-Office Operations Manager (SLA-Driven)
EXL Talent Acquisition Team
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Job summary
EXL Talent Acquisition Team in Bogotá is seeking a back-office processor to handle account setup, scanning, New business, account prep, and UW research.
You will process transactions according to SLAs, ensure adherence to desktop procedures, and meet targets while maintaining quality. This role requires accuracy under tight deadlines and a focus on customer satisfaction in a high-volume operation.
Job description
EXL Talent Acquisition Team in Bogotá is seeking a back-office processor to handle account setup, scanning, New business, account prep, and UW research.
You will process transactions according to SLAs, ensure adherence to desktop procedures, and meet targets while maintaining quality. This role requires accuracy under tight deadlines and a focus on customer satisfaction in a high-volume operation.
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