Associate OFR (Night Shift)

DHL Global Forwarding; Bogotá; Presencial; COP 24.000.000 - 32.000.000; Jornada completa

Descripción de la vacante

DHL Global Forwarding in Bogotá is seeking an Associate (OFR) to manage daily data entry and maintain maritime logistics documents. You will ensure accuracy and timeliness while complying with diverse country customs policies and internal SOPs.

You will maintain communication with business partners across regions, verify documents, and report/process any abnormalities promptly. The role emphasizes initiative, responsibility, and teamwork in a fast-paced environment.

Formación

• Technical degree or above.
• Willing to work shifts.
• Familiar with CW1 system preferred.
• Excellent verbal and written communication in English and Spanish.
• Strong MS Excel and MS Office skills.
• Customer service orientation and effective communication.

Responsabilidades

• Ensure the accuracy, completeness and timeliness of System data entry and daily maintenance of maritime logistics documents.
• Comply with the customs policies of various countries and the internal standard operating procedures.
• Be responsible for maintaining daily contact and communication with BPs in different countries and regions.
• Verification and organization of customs declaration documents and transportation documents.
• When any abnormal situation in the process operation is discovered, report it in a timely manner and handle it.
• Complete other tasks assigned by Leaders.

Conocimientos

Communication skills

Shift work

English and Spanish

Customer service

Teamwork

Autonomy

Initiative

Pressure tolerance

Educación

Technical degree or above

Herramientas

CW1 system

MS Excel

MS Office

Descripción del empleo

Title : Associate (OFR)

Location : GSC BOG

Key Responsibilities

• Ensure the accuracy, completeness and timeliness of System data entry and daily maintenance of maritime logistics documents.
• Comply with the customs policies of various countries and the internal standard operating procedures.
• Be responsible for maintaining daily contact and communication with BPs in different countries and regions.
• Verification and organization of customs declaration documents and transportation documents.
• When any abnormal situation in the process operation is discovered, report it in a timely manner and handle it.
• Complete other tasks assigned by Leaders.

Skills / Requirements

• Technical degree or above.
• High-quality and efficient working ability, be willing to accept shift work.
• Familiar with CW1 system is preferred.
• Initiative, strong sense of responsibility, careful and patient, good communication and pressure tolerance.
• Excellent verbal and written communication skills & business skills in English and Spanish.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy