Associate Manager

EPAM Systems; Colombia; Remote; COP 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Healthcare benefits

Upskilling & certification

Paid time off

Job summary

EPAM Systems is seeking an initiative-taking Associate Manager to oversee staffing and resource allocation across Solution Practices, including Technology Consulting, Digital Marketing, and related segments. You will work with Discipline Leads and project teams to define criteria, match demand with supply, and propose creative staffing solutions.

Ideal candidates have 5+ years in staffing, recruitment, or HR, strong stakeholder management, and fluent English.

Qualifications

• Minimum 5 years of experience in staffing, recruitment, resource management, HR, or business operations.

Responsibilities

• Manage staffing operations across Solution Practices to match project needs with resources.
• Partner with Discipline Leads to understand demand, supply, and staffing challenges.
• Define role criteria, skills, timelines, and staffing information with project teams.
• Propose staffing options such as part-time roles, rotations, transfers, or external recruitment.
• Flag shortages, bottlenecks, and risks; suggest corrective actions.
• Oversee multiple staffing requests simultaneously to meet objectives.
• Build relationships with Discipline Leads, Delivery Managers, Talent Acquisition, and other stakeholders.
• Help maintain transparent dialogue and accountability among stakeholders.

Skills

Staffing

Recruitment

Resource management

HR

Business operations

Stakeholder management

Analytical skills

Problem-solving

English proficiency

Job description

We're on the search for an initiative-taking, performance-oriented Associate Manager to assist with staffing and resource allocation activities across Solution Practices, encompassing Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and other practice segments. The successful candidate will bring experience in staffing, recruitment, resource management, HR, or business operations, alongside solid communication, problem-solving, and stakeholder engagement abilities. This position demands someone comfortable operating in a fast-paced, shifting landscape, balancing competing demands, and devising inventive staffing approaches to meet business requirementsResponsibilitiesHandle comprehensive staffing operations throughout assigned Solution Practices, keeping project needs and resource supply properly matchedPartner directly with Discipline Leads to gain insight into demand and supply priorities, resource availability, and arising staffing difficultiesWork alongside project teams to define role criteria, essential skills, experience benchmarks, timelines, and other important staffing informationPropose creative staffing options such as part-time roles, resource rotations, cross-practice partnerships, internal transfers, and external recruitmentFlag staffing shortages, capacity bottlenecks, and potential risks proactively, suggesting appropriate corrective measuresOversee several competing staffing requests at the same time, ensuring prompt delivery that supports organizational objectivesDevelop and maintain trustworthy relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal functionsSupport clear dialogue among stakeholders to encourage transparency, alignment, and timely choicesDefine clear expectations, maintain accountability, and monitor follow-through to ensure staffing targets are metClearly relay staffing concerns, suggest potential fixes, and raise risks to leadership when warrantedEncourage uniform adherence to staffing best practices and recognized operational workflowsManage operational priorities and staffing responsibilities with reduced supervisionTrack staffing workflows to uncover inefficiencies and recommend practical improvementsEnsure precision, quality, and punctuality across all staffing-related documentation, updates, and outputsStudy staffing patterns, resource availability, and operational obstacles to enable informed decisionsHelp design and deploy staffing standards, best practices, and workflow enhancementsEncourage cross-team cooperation and knowledge sharing to elevate operational performance overallRequirementsA minimum of 5 years of pertinent experience in staffing, recruitment, resource management, HR, or business operations, ideally within an IT services, consulting, or professional services contextAt least 2 years operating in Senior, Lead, Manager, or Owner-level functionsClear history of managing engagements involving teams of 5 or more full-time employeesStrong capability in stakeholder management, collaborating successfully across diverse teams and organizational levelsAbility to manage multiple priorities independently and produce results within a fast-moving, continually changing environmentSolid analytical and problem-solving competencies, including spotting risks, weighing options, and suggesting workable solutionsA forward-thinking, creative, solution-driven mentality, capable of extending beyond typical staffing methodsStrong organizational ability, meticulous attention to detail, and a high standard of ownership and accountabilityCapability to sway stakeholders, build alignment, and push decisions forward without formal authorityCapacity to function independently with minimal direction while remaining collaborative and team-orientedFluent English (B2) alongside strong verbal and written communication skillsNice to havePossessing a relevant professional certification would serve as a worthwhile addition to your candidacyWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.