Asesor Servicio al Cliente

Crawford & Company; Bogotá; Presencial; COP 43.808.411 - 65.712.616; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunities for professional development and career growth

Work in a collaborative team environment

Gain experience in a global company

Competitive benefits package

Supportive and inclusive work culture

Descripción de la vacante

Crawford & Company is searching for a Customer Service Advisor in Bogotá, Colombia. In this full-time role, you will offer exceptional support and service to clients, addressing inquiries and resolving issues efficiently.

The role demands excellent communication and problem-solving skills, along with fluency in Spanish and English. Join a globally recognized company that values professional development and teamwork, while providing a competitive benefits package.

Formación

• Ability to work in a fast-paced environment.

Responsabilidades

• Provide excellent customer service and support.
• Address client inquiries and resolve issues.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure customer satisfaction.
• Follow company protocols and procedures.

Conocimientos

Excellent communication and interpersonal skills

Strong problem-solving abilities

Fluency in Spanish and English

Customer service experience

Descripción del empleo

Job Overview

Crawford & Company is seeking a Customer Service Advisor in Bogota, Colombia. You will be responsible for providing excellent customer service and support to clients.

Company Overview

Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time

Key Responsibilities

• Provide excellent customer service and support.
• Address client inquiries and resolve issues.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure customer satisfaction.
• Follow company protocols and procedures.

Requirements

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Fluency in Spanish and English.
• Customer service experience.

Benefits

• Opportunities for professional development and career growth.
• Work in a collaborative team environment.
• Gain experience in a global company.
• Competitive benefits package.
• Supportive and inclusive work culture.