AI Solutions Engineer

Telepatia AI; Bogotá; Presencial; COP 109.473.069 - 182.455.116; Jornada completa

Descripción de la vacante

Telepatia AI is seeking an AI Solutions Engineer based in Bogotá. This role involves supporting the rollout of AI solutions in healthcare, understanding customer workflows, and ensuring successful product adoption.

The ideal candidate has 1–3 years of experience, basic programming skills, and strong analytical abilities. Excellent Spanish communication skills and professional English proficiency are essential. A hybrid work environment is offered, making it suitable for those based in Bogotá.

Formación

• 1–3 years of professional experience in engineering, technology, operations, consulting, or analytics.
• Basic programming experience in Python, JavaScript, SQL, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication skills in Spanish and professional working proficiency in English.

Responsabilidades

• Support the implementation and rollout of AI solutions across healthcare organizations.
• Work with customers to understand operational workflows and business needs.
• Ensure successful adoption of Telepatia AI products.
• Configure and support integrations between customer systems and products.
• Develop automations, workflows, and technical solutions.
• Analyze customer processes and operational metrics.

Conocimientos

Engineering

Technology

Operations

Consulting

Analytics

Problem-solving

Communication in Spanish

Professional English

Herramientas

Python

JavaScript

SQL

Descripción del empleo

About Telepatia

At Telepatia, we’re building the new standard of medical intelligence in Latin America. Our AI-powered products work directly inside clinical workflows — transcribing consultations, generating structured medical records, assisting clinical decisions, and integrating with any health system. (telepatia.ai)

Doctors today spend up to 40–70% of their time on administrative work instead of patient care, and we’re changing that by building AI “healthcare employees” that operate in real time.

What You’ll Do

We’re looking for an AI Solutions Engineer who thrives at the intersection of customers, operations, product, and technology. In this role, you’ll work directly with healthcare organizations to understand their workflows, identify opportunities for automation and AI adoption, and help deploy solutions that create measurable impact.

• Support the implementation and rollout of AI solutions across healthcare organizations.
• Work directly with customers to understand their operational workflows and business needs.
• Help ensure successful adoption of Telepatia AI products from onboarding through go‑live.

• Configure and support integrations between customer systems and Telepatia AI products.
• Develop simple automations, workflows, and technical solutions to solve customer problems.
• Collaborate with engineering teams when deeper technical support is required.

• Analyze customer processes, operational metrics, and performance data.
• Identify bottlenecks, inefficiencies, and opportunities for improvement.
• Translate insights into actionable recommendations and product enhancements.

• Serve as the bridge between customers and internal teams.
• Provide feedback that shapes product priorities and new feature development.
• Help design scalable workflows that can be replicated across multiple customers.

What We’re Looking For

• 1–3 years of professional experience in engineering, technology, operations, consulting, analytics, or related fields.
• Basic programming experience (Python, JavaScript, SQL, or similar).
• Strong analytical and problem‑solving skills.
• Excellent communication skills in Spanish and professional working proficiency in English.
• Based in Bogotá or willing to work in a hybrid environment.

Ideal Candidate

• Understands both business processes and technology—not just one or the other.
• Has built things outside of formal work or school: side projects, automations, applications, or personal experiments.
• Demonstrates curiosity about AI and emerging technologies.
• Comfortable working in ambiguous environments where processes are still being built.
• Takes ownership, moves quickly, and proactively solves problems.
• Enjoys interacting directly with customers and understanding how businesses operate.