AI-Driven Automation Architect for CRM & Workflows

Emapta Global; Bogotá; On-site; COP 40,000,000 - 80,000,000; Full time

Benefits offered by this job

20 vacation days

Fully-customized laptop and devices

Unlimited upskilling via Emapta/Academ

Job summary

Emapta Latam is seeking an AI & Automation Systems Engineer to design and implement CRM and workflow automation for a US-based manufacturing partner. You will build integrations across Attio, Noloco, and n8n, handling website forms, email systems, and outbound platforms while maintaining quality and cost controls.

You will optimize LLM usage, ensure human‑in‑the‑loop governance for AI-driven drafts, and contribute to a fast‑paced, growth‑oriented team with opportunities for leadership roles.

Qualifications

• Degree in Computer Science, Software Engineering, or a related technical field.
• 3 to 5 years of hands‑on experience in automation systems, integrations, or CRM and workflow development.
• Proven experience with at least one modern automation and workflow platforms such as n8n, Make, Zapier, or equivalent tools.
• Practical experience with large language model (LLM) APIs, including Claude, OpenAI, or comparable technologies, in production environments.
• Experience with Gmail/Google Workspace APIs or Microsoft Graph/Outlook APIs, particularly for BCC/email logging and AI-generated drafts for human review.
• Strong written and verbal English communication skills.
• Genuine interest in a long‑term opportunity with evolving responsibilities and professional growth potential.

Responsibilities

• Own the development, implementation, and continuous improvement of CRM and automation systems using Attio, Noloco, and n8n in close collaboration with the Commercial Operations Manager.
• Build and maintain integrations between the CRM and outbound lead generation platforms, including LinkedIn, email systems, and website forms, to support commercial operations and automated prospect engagement.
• Manage and deliver the automation development backlog across multiple project phases to support evolving business requirements and operational priorities.
• Conduct comprehensive quality control checks and beta tests before the company‑wide deployment of automation solutions.
• Develop and maintain automated workflows that convert call transcripts into actionable tasks and generate daily operational briefings.
• Monitor, troubleshoot, and maintain deployed automation systems to ensure reliability, accuracy, and consistent CRM performance.
• Forecast, monitor, and optimize LLM token consumption and API usage within approved operational budgets.
• Document system architectures, integrations, workflows, and technical processes to support long‑term maintenance and knowledge transfer.
• Implement human‑in‑the‑loop controls for customer‑facing and manufacturer‑facing AI communications, ensuring human review and approval of AI‑generated drafts before distribution unless explicitly authorized otherwise.

Skills

Automation experience

CRM integrations

Workflow development

n8n

Make

Zapier

LLM APIs

Gmail/Google Workspace API

Microsoft Graph API

English proficiency

Education

Bachelors in Computer Science or Software Engineering

Tools

Attio CRM

Noloco

n8n

Claude API

Gmail API

Google Workspace API

Microsoft Graph API

Calendly API

Granola

GitHub

Job description

Emapta Latam is seeking an AI & Automation Systems Engineer to design and implement CRM and workflow automation for a US-based manufacturing partner. You will build integrations across Attio, Noloco, and n8n, handling website forms, email systems, and outbound platforms while maintaining quality and cost controls.

You will optimize LLM usage, ensure human‑in‑the‑loop governance for AI-driven drafts, and contribute to a fast‑paced, growth‑oriented team with opportunities for leadership roles.