Accounts Receivable

SOLVO S.A.S; Medellín; Remote; COP 82,265,000 - 132,890,000; Full time

Job summary

SOLVO S.A.S is seeking an Accounts Receivable (AR) Specialist to join our Finance team. This is a remote role supporting LATAM operations, with a focus on timely collections and customer service.

You will manage AR cycles, communicate with customers, and maintain accurate financial records in a fast-paced environment. Ideal candidates have 1.5–2+ years in AR, strong English communication (B2-C1), and solid Excel skills.

Qualifications

• 1.5 to 2+ years of AR experience.
• Experience in customer-facing financial roles.
• Proficient in English (B2-C1) and strong Excel skills.

Responsibilities

• Manage the full Accounts Receivable cycle from start to finish.
• Contact customers via phone and email regarding outstanding balances.
• Send account statements, payment reminders, and follow-up communications.
• Maintain accurate records of all customer interactions.
• Monitor aging reports, outstanding balances, and payment statuses.
• Investigate and resolve payment discrepancies and account-related issues.
• Prepare reports on AR performance and collection trends.
• Collaborate with internal departments to maintain accurate customer records.
• Ensure professional and customer-focused communication throughout the collection process.
• Build positive customer relationships while supporting timely payment resolution.

Skills

Accounts Receivable

Customer-facing

English communication

Attention to detail

Organizational skills

Discrepancy resolution

Customer service

Multi-account management

Tools

Excel

Microsoft Office

Accounting software

Job description

Accounts Receivable (AR) Specialist

Location: Remote - Latin America

Schedule: Monday to Friday | 8:00 AM - 5:00 PM CT

About the Role

We are looking for a detail-oriented, proactive, and customer-focused Accounts Receivable (AR) Specialist to join our Finance team.

This is not a traditional collections position. The ideal candidate will be responsible for managing accounts receivable while maintaining strong relationships with customers through exceptional service and professional communication. The role requires balancing timely payment follow-ups with a customer-centric approach.

As an AR Specialist, you will manage customer accounts, assist with accounting functions, and serve as a key point of contact for billing and payment-related matters.

Key Responsibilities

• Manage the full Accounts Receivable cycle from start to finish.
• Contact customers via phone and email regarding outstanding balances.
• Send account statements, payment reminders, and follow-up communications.
• Maintain accurate records of all customer interactions.
• Monitor aging reports, outstanding balances, and payment statuses.
• Investigate and resolve payment discrepancies and account-related issues.
• Prepare reports on AR performance and collection trends.
• Collaborate with internal departments to maintain accurate customer records.
• Ensure professional and customer-focused communication throughout the collection process.
• Build positive customer relationships while supporting timely payment resolution.

Additional Responsibilities

• Support bookkeeping and accounting activities, including:
• Account reconciliations
• Transaction approvals
• Financial record maintenance
• Assist customers with billing, payment, and account inquiries.
• Support process improvement initiatives within the Finance team.
• Perform data entry and account maintenance with a high level of accuracy.

Qualifications

Required

1. 1.5 to 2+ years of experience in Accounts Receivable.
2. Experience in customer-facing financial roles.
3. Strong written and verbal communication skills in English (B2-C1)
4. Intermediate to advanced Microsoft Excel skills.
5. Proficiency with Microsoft Office Suite and business software applications.
6. Experience managing multiple accounts simultaneously.
7. Strong attention to detail and organizational skills.
8. Ability to research and resolve discrepancies independently.
9. Strong customer service and relationship-building skills.
10. Ability to work in a fast-paced environment and meet deadlines.
11. Experience with bookkeeping, account reconciliations, or general accounting support is a plus.